Customer Service Advisor
2 weeks ago
We are seeking a Customer Service Advisor to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Greet clients at drop off and prepare estimate.
- Provide information about the products and services
- Perform follow-up during repairs and prepare invoices.
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Final close and payment collection at pickup.
- Approx 30 clients per month
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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