Customer Service Rep I

4 weeks ago


City of Des Moines, United States Volt Full time
Job DescriptionJob Description
Build your future with Volt
Volt is immediately hiring for a Customer Service Representative I at Kent, WA.
As a Customer Service Representative I, you will:
  • Assist customers and business partners via telephone and email.
  • Handle customer complaints in a calm, professional manner.
  • Diagnose, assess, and resolve problems or issues.
  • Monitor progress of delivery routes.
  • Scan haul-away pods and verify stamps.
  • Process changes or cancellations to delivery orders.

This is a Full-Time Contract opportunity.
Schedule: This will be 8 hours shift 5 days a week (in between Monday – Saturday).
The Ideal Candidate will have:
  • Spanish Speaking preferably.
  • 1-year related experience preferably within a call center environment.
  • Strong customer service skills and the ability to satisfactorily resolve issues.
  • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
  • High school Diploma/ GED desired.

Payrate Range in Between - $18 - $19/hourly
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW

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