General Manager
3 weeks ago
General Manager
About us:
All Dry is a premier, nation-wide water mitigation and mold remediation service provider. We pride ourselves on providing exceptional customer service with a focus on professionalism, communication, respect, urgency, savings, and right-the-first time. Come join a high-performing team dedicated to providing the very best property remediation/cleanup services available
Why work for All Dry?
· Competitive pay and benefits.
· Start a new or jump-start your career, with unmatched growth opportunities.
· Our culture. We believe in:
o Diversity, equity, and inclusion
o Telling the truth, doing what we say, and what’s right
o Working as a team and helping one another
o Solving problems and growing each day
o Kindness, respect, and compassion
The role:
We are looking for an enthusiastic, positive leader to grow our All Dry Services branch This role is a salaried full-time position. You will oversee marketing and sales functions as well as the day-to-day operations of the business, reporting to the franchise owner. You will be responsible for effective planning, delegating, coordinating, staffing, organizing, decision making, and exceeding business goals. Help us make “All Dry” a household name, and the number one service people think to call when disaster strikes
Basic Qualifications, Education:
· Required:
o College degree or equivalent industry experience
o 5+ years prior work including leadership experience
o Valid driver’s license
o Excellent driving record/background check
o Experience with computer tech, e.g. computers, smart phones, tablets, social media, Microsoft Office/other software
o Excellent organizational, time-management, oral/written communication, and interpersonal skills
o Excellent attitude of diversity, equity, inclusion, respect, and professionalism
o Outstanding leadership qualities
o Dedication to personal and professional growth and excellence
· Recommended:
o Business/marketing degree or higher
o Prior marketing/sales/customer service/restoration field experience
o Experience with business software technologies
· Strong plus:
o 3+ years direct relatable and/or supervisory/management experience
o Multilingual skills
Job Requirements:
· Able/willing to:
o travel locally and out of state
o walk and stand for long periods of time including driving, sitting
o Independently plan and execute a business strategy
o lift up to 50 lbs with assistance
o visit potentially challenging conditions/job sites
o work flexible hours/take occasional off-hours calls
o perform advanced problem-solving
o Lead and inspire team members to excel
o Build strong, positive relationships with customers, reports, and other stakeholders
· Above all we are looking for positive, engaging attitudes, relationship-builders, and people who share our strong desire to help our community and one another. We will teach the rest
Core Responsibilities:
· Identify, track, and improve upon performance and indicators, ensuring all business goals are met.
· Oversee and provide direction to operations and marketing functions.
· Plan resourcing/organizational needs for the business.
· Help develop and ensure adherence to budgets and business plans.
· Ensure operational readiness and establish backup/contingency plans.
· Develop systems, documentation, policies, and procedures.
· Drive employee satisfaction, personal development and performance management.
· Recruit, hire, train and coach a high-performing team.
· Interact with and provide excellent customer service such as job estimates and quoting.
· Plan, lead/oversee meetings and report on performance to branch owner and franchise leadership.
· Drive continuous improvement in the business, personnel, and performance.
· Role model and cultivate All Dry values and cultural pillars throughout the organization.
This list is intended to represent basic responsibilities, but you may be called upon for other tasks based on the needs of the business.
Company DescriptionAll Dry Services of Las Vegas is redefining the traditional water remediation services.WE EXPECT THE UNEXPECTED,
THEN SHOW UP & GET THE JOB DONE RIGHT (GUARANTEED)
After an emergency, disaster, or accident, you need someone you trust to clean up and restore everything to its original glory. All Dry Services is your answer. What’s more: we have a 100% satisfaction guarantee.
When you’re dealing with a disaster or in need of a cleanup service in your home or office, the last thing you need is to spend hours on the phone with your insurance company. We’ll manage your insurance claim by working directly with your provider.Company DescriptionAll Dry Services of Las Vegas is redefining the traditional water remediation services. \r
\r
WE EXPECT THE UNEXPECTED,\r
THEN SHOW UP & GET THE JOB DONE RIGHT (GUARANTEED)\r
\r
After an emergency, disaster, or accident, you need someone you trust to clean up and restore everything to its original glory. All Dry Services is your answer. What’s more: we have a 100% satisfaction guarantee.\r
\r
When you’re dealing with a disaster or in need of a cleanup service in your home or office, the last thing you need is to spend hours on the phone with your insurance company. We’ll manage your insurance claim by working directly with your provider.
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