Medspa Front desk receptionist

4 weeks ago


Miami Beach, United States Chadia Ali MedSpa & Aesthetics Full time
Job DescriptionJob Description

Chadia Ali Medspa is seeking a friendly and customer-focused Spa Receptionist to join our team. As a Spa Receptionist, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a smooth and welcoming experience at our spa.

Responsibilities:

  • Greet clients with a warm and welcoming attitude as they arrive at the spa.
  • Schedule appointments and manage the spa's booking system.
  • Answer phone calls and respond to client inquiries in a professional and informative manner.
  • Check-in and check-out clients, ensuring accurate billing and payment processing.
  • Provide information about spa services, packages, and promotions to clients.
  • Maintain a clean and organized reception area.
  • Handle administrative tasks, including filing, data entry, and managing client records.
  • Assist with retail sales of spa products and merchandise.
  • Collaborate with the spa staff to ensure a seamless client experience.
  • Uphold the spa's standards of cleanliness, hygiene, and professionalism.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a customer service or receptionist role is preferred.
  • Strong communication and interpersonal skills.
  • Exceptional organizational abilities and attention to detail.
  • Proficiency in using spa management software and computer applications.
  • Ability to multitask in a fast-paced environment.
  • Knowledge of spa services and products is a plus.
  • Positive and enthusiastic attitude.
  • Professional appearance and demeanor.

Benefits:

  • Competitive hourly wage.
  • Employee discounts on spa services and products.
  • A supportive and friendly work environment.
  • Opportunities for advancement within the spa.

How to Apply:

If you are passionate about providing exceptional customer service and want to be a part of a team that promotes relaxation and well-being, please submit your resume a detailing your qualifications and interest in the Spa Receptionist position to chadia@chadiaalimedspa.com . Please include "Spa Receptionist Application" in the subject line.

Chadia Ali Medspa is an equal opportunity employer and values diversity in the workplace.


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