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Customer Service Representative($22/hr)- HYBRID
3 weeks ago
Shift: M-F 8:00 am - 4:30 pm - 40 hours/week
Department: Patient Financial Services
This will be a hybrid role Can work remotely but need to be able to come in the office as needed
- Answering the phone to address patient inquiries and scheduling appointments
- Documenting insurance information, personal information, payment methods and other important patient information
- Updating patient files and appointment information accurately
- Communicating information and important details to other medical care staff
- Contacting insurance companies regarding coverage, preapprovals, billing and other issues
- Processing payments from patients and handling billing issues between patients and insurance companies
- Managing various types of paperwork and other clerical duties
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