Assistant Manager
3 weeks ago
JOB DESCRIPTION
SYLIS PROPERTY MANAGEMENT, LLC
ASSISTANT MANAGER
REPORTS TO: Property Manager
SUPERVISES: Leasing Agent, Maintenance Personnel
EXTERNAL CONTACTS:
Residents
Vendors
OUTPUT OF JOB (SCOPE AND PURPOSE)
Responsible for keeping accurate property records, for seeing to it that available space is leased, that tenants are retained, and that the property is effectively maintained within budget parameters.
PRIMARY RESPONSIBILITIES
AREA 1: ASSIST MANAGER/ACTING MANAGER
1. Assist Property Manager with resident renewals.
2. Help resolve resident disputes and problems.
3. Help with gathering data for preparation of annual property budget.
4. Supervise and direct staff in absence of Property Manager.
5. Schedule make-readies to prepare units for new residents.
6. Inspect units to ensure readiness and adherence to company standards.
7. Take calls for maintenance request from residents.
8. Call back residents to check on maintenance performed.
9. Purchase necessary parts, supplies and services that are within budget.
11. Perform after hours “on call” duties as required.
12. Help plan and direct social activities.
AREA 2: COLLECT RENTS AND SECURITY DEPOSITS
1. Collect all rents and security deposits.
2. Send all paperwork is sent on a timely manner.
NTV forms by the 6 th of the month
Lease renewals by the 15 th of the month.
Monthly mail outs being sent out by the 20 th of the month.
3. Post rent and miscellaneous income receipts.
4. Initiate eviction procedures for residents.
5. Maintain accurate records of rent collections.
6. Record the time and date of collections.
7. Posting and following-up on NSF checks.
8. Turn over bad debts to collection agency.
9. Keep rent or utility delinquency to a minimum.
10. Keep copies of all deposit, and credit card purchases accurately.
AREA 3: PREPARE REPORTS AND PAPERWORK
AREA 4: LEASING PROPERTY
1. Generate traffic of prospective residents.
2. Make appointments with prospects.
3. Qualify prospects.
4. Sell them on the merits of the property.
5. Close the lease.
6. Process lease applications and all paperwork associated with generating a lease.
7. Insure the timely move in of new residents.
8. Generate new leases through working with local employers, locators and current
residents.
9. Complete market surveys.
10. Maintain property at a high occupancy rate (above 95%)
SKILLS, KNOWLEDGE AND PERSONAL CHARACTERISTICS
The following skills, knowledge and personal characteristics desirable for job success:
1. Bookkeeping experience
2. Ability to communicate effectively
3. Ability to sell
4. Preference for working with others
5. Ability to assert yourself
6. Preference for detail work
7. Ability to work well under pressure
8. Self-motivation and self-direction
9. Bi-lingual skills
10. Ability to work without direct supervision
11. Review monthly income and expense reports and report on any variance from budget.
12. Ability to supervise a staff
13. Safety conscious
PHYSICAL DEMANDS & WORK ENVIRONMENT: GOOD PHYSICAL CONDITIONS
Frequent sitting
Stress
Travel (Proper insurance and driving rules apply)
Moderate walking
Computer use
Light lifting and carrying
Work Environment:
Inside office / outside work
Work around traffic areas
Slippery or uneven walk areas
Exposure to dust, insects, animals, weather, humidity and the general public.
Employment at this company required that you be capable of performing the essential
functions of the job for which you are applying, effectively and safely. It is your responsibility
As an employee to keep up with any changes that are made to this job description.
Employment at this company required that you be capable of performing the essential functions of the job for which you are applying, effectively and safely.
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