Overnight Scheduling Coordinator
1 week ago
Job Summary:
The Overnight Scheduling Coordinator is responsible for establishing and directing operational communications and logistical support between the company and our clients globally. Shift begins at 10:00PM and concludes at 6:00 AM.
Requirements:
- Education: High school diploma or equivalency
- Customer focused with a high sense of urgency in conflict resolution
- High level of proficiency in Microsoft Office, Adobe, Share Point, and Excel
- Exceptional written and verbal communication. Bilingual (English/ Spanish) preferred, but not required
- Demonstrated ability to multitask under pressure, and quickly solve problems
- Availability/ flexibility in schedule- we operate 24 hours/ day and are filling multiple shifts
- High degree of discretion dealing with confidential information
- Strong attention to detail
- Ability to pass a background check/ drug test
- Receive and acknowledge requests for service(s) from company clients in a timely and professional manner
- Accurately enter service requests into Company logs, trackers, and databases as directed
- Disseminate information pertinent to the completion of service(s) in a timely manner and to the appropriate parties
- Establish and maintain communication with company clients and partners to track progress and ensure the timely, professional, and safe completion of services
- Document, and provide a timely written report of service deviances to on-duty Company supervisor
- Maintain discretion, confidentiality, and professionalism when interacting with company clients and partners
- 8 hour shift
- 3rd shift/overnights
- Holidays
- Weekend availability
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