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Home Care Scheduler
3 months ago
We are seeking a highly organized and compassionate Home Care Scheduler & HR Coordinator to join our team. The successful candidate will be responsible for coordinating home care services for clients, managing caregiver schedules, and providing HR support to our team. If you have excellent communication skills, a passion for helping others, and experience in scheduling and HR, we want to hear from you
Responsibilities:
- Coordinate home care services for clients, including scheduling, assigning, and monitoring caregiver assignments
- Manage caregiver schedules, including availability, time-off requests, and shift changes
- Provide exceptional customer service to clients, families, and caregivers
- Recruit, onboard, and train new caregivers
- Conduct caregiver performance evaluations and provide feedback
- Maintain accurate records and reports, including client and caregiver information
- Assist with HR tasks, such as benefits administration, employee relations, and compliance
- Collaborate with the management team to achieve agency goals and objectives
Requirements:
- 2+ years of experience in home care scheduling, HR, or a related field
- Excellent communication, organizational, and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Compassionate and empathetic approach to working with clients and caregivers
- Proficiency in scheduling software and HR systems
- High school diploma or equivalent required; degree in a related field preferred
We offer:
- Competitive salary and benefits package
- Opportunity to work with a dynamic and compassionate team
- Professional growth and development opportunities
- Flexible scheduling and remote work options