Front Desk Coordinator

1 month ago

Bangor, United States Realty of Maine Full time
Job DescriptionJob Description

**Position Overview: **
As a Front Desk Coordinator, you will be the face of our organization, responsible for ensuring that every guest and visitor has a memorable and welcoming experience. Your role will encompass a range of responsibilities, requiring a positive and upbeat attitude, excellent computer skills, people skills, and the desire to work collaboratively with a fun and driven team of individuals.

**Key Responsibilities: **

1. Warm Welcome:  Greet visitors and clients with a friendly and inviting demeanor. Create a positive and lasting first impression by providing a warm and professional reception.

2. Administrative Expertise:  Utilize your strong computer skills to efficiently manage incoming calls, emails, and appointments. Maintain accurate records and assist with data entry tasks.

3. Exceptional Customer Service: Serve as a point of contact for all inquiries, addressing questions and concerns with a friendly and helpful attitude. Offer assistance and guidance as needed.

 4. Team Player:  Collaboration is essential. Work closely with colleagues to ensure a smooth flow of information and support across the organization. Contribute to a positive and energetic work environment.

5. Office Proficiency: Utilize your knowledge of office procedures and equipment to handle various tasks such as photocopying, faxing, and maintaining office supplies. Keep the workplace presentable and tidy for both visitors and team members.

 6. Public Interaction:  Interact with the public and represent our organization in a professional and courteous manner, maintaining a high level of confidentiality when required.

7. Phone and Email Etiquette: Demonstrate excellent phone and email etiquette in all communications. Provide timely and accurate information while maintaining a polite and professional tone.

 

**Qualifications: **

- A positive and upbeat attitude with a genuine desire to make people feel welcome.
- Excellent computer skills, including proficiency in Microsoft Office Suite and office management software.
- Strong interpersonal and communication skills to interact effectively with a diverse range of people.
- Previous experience working in an office or similar administrative role is preferred.
- A solid understanding of public-facing roles and the ability to handle various customer service situations with professionalism.
- Impeccable phone and email etiquette.
- A commitment to maintaining a presentable and tidy workplace.
- Being a team player is imperative.

 

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