Call Center Intake Specialist

3 weeks ago


Tampa, United States Christopher Ligori & Associates Full time
Job DescriptionJob Description

FANTASTIC OPPORTUNITY   Upward Mobility as we prefer to promote from within. If you have 3-5 years' experience working in an office environment and have a professional phone demeanor this might be a great position for you.

******BILINGUAL REQUIRED (Spanish)******

100% In office position

Responsibilities:

·       Answer Incoming calls and handle according to company policy

·       Good communication skills

·       Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.

·       Be customer focused and can adapt to different personality types.

·       Take down information of callers who seek to be new clients

·       Communicate effectively with clients, assigned attorneys, and internal team members.

 

Qualifications:

·       Positive Attitude

·       Works well with others

·       Strong customer service skills.

·       Excellent communication and interpersonal abilities.

·       Proficient Microsoft Office

·       Detail-oriented with a commitment to accuracy.

·       Professional Attitude

 

 

Benefits:

·       Year End Bonus

·       Health – Employer pays 100% of the premium.

·       401K plus employer matching

·       10 vacation days, 4 vacation days and 2 personal days.

·       Vision and Dental Insurance Available

·       Additional insurance can be provided upon request.

 

Chris Ligori & Associates is an equal opportunity employer. We encourage candidates from all backgrounds to apply.



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