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Receptionist

2 months ago


Orange, United States The Medcor Group, Inc. Full time
Job DescriptionJob Description

Title 

Receptionist

Updated: July 18th, 2024

Description

Reports To: Human Resources Manager

 

Summary:

The Receptionist provides front desk coverage and ensures that all interactions are handled efficiently, professionally, and with a high level of customer service. The Receptionist is also tasked with a variety of duties that support the smooth operation of the office. They will possess excellent communication and interpersonal skills, a keen attention to detail, and the ability to multitask in a fast-paced environment. The Receptionist must be able to work independently as well as part of a team, demonstrating flexibility and adaptability in their approach to work.

 

Education and Experience:

·         High school diploma or equivalent

·         Experience as a Receptionist, Front Office Representative or similar role

·         Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

·         Professional attitude and appearance

·         Excellent written and verbal communication skills

·         Ability to be resourceful and proactive when issues arise

·         Multitasking and time-management skills, with the ability to prioritize tasks

·         Must have strong organizational skills and high attention to detail

·         Bilingual in Spanish (preferred)

 

Essential Duties and Responsibilities:

  1. Answer, screen and forward incoming phone calls in a timely and polite manner.

2.       Coordinate medical records requests and ensure requests are fulfilled in a timely and accurate manner.

  1. Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
  2. Responsible for maintaining an organized reception area and adjacent conference rooms, kitchen, lounge.
  3. Responsible for scheduling maintenance and vendor access requests through building facilities and for ordering and maintaining all office supplies.
  4. Responsible for meetings preparation to include coordination of in-house catering, room set up and break down, where possible.
  5. Receives, sorts, and forwards incoming mail, faxes, packages etc.
  6. Maintain and order office supplies.

9.       Submit and reconcile expense reports.

10.    Receive and submit procurement requests for IT/IS equipment.

11.    Maintain and update equipment lists for IT and management as needed.

12.    Maintain contact lists and send out updated lists as needed.

13.    Performs other duties as assigned.

Technology skills:

1.       Ability to type min 30 correct words per minute

2.       Ability to operate a personal computer, related software, and others standard office equipment

Working Conditions

1.       Involves frequent telephone calls.

2.       Well lit, ventilated workspace. 

3.       Sitting for long periods of time.

4.       Primarily office-based with occasional requirements to move around the facility.

 

Equal Employment Opportunity

The MEDCOR Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, religious creed (including religious dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran or military status, sexual orientation, gender, gender identity or gender expression, domestic violence victim status, political affiliation age (40 years and over) or any other characteristic protected by federal, state or local anti-discrimination laws covering employment.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company DescriptionThe MEDCOR Group, Inc., a.k.a. MEDCOR Revenue Services, provides a full range of medical billing services for FQHC and CHC entities on a national basis. We are a CHC-centric RCM company that is unmatched in managed care and we understand the unique and complex issues associated with FQHC/CHC clinics. MEDCOR is a second generation owned medical billing company that was originally founded in 1988. All of our work is performed in the United States.

Our executive team has post graduate degrees in healthcare, finance and public administration and are recognized leaders in the medical community.

Our mission is to provide you the provider with the maximum allowable consistent cash flow you are entitled for services rendered. We are business owners and understand the necessity of cash flow. We do this with state of the art cloud based and or client owned electronic medical records (EMR/EHR) or CCHIT certified medical billing platforms; in addition to highly trained, product specific billing staff with core competencies that are also certified.

MEDCOR is FQHC/CHC centric and a solution driven company, providing medical billing services (RCM) specifically targeting revenue cycle management issues.

Full comprehension of sliding scale, Medical and Dental services with managed care coding /split billing issues inclusive of Code 1, 2, 3, Code 11, 18, 19, 20, and its impact to revenue.

MEDCOR understands the unique difference of FQHC/CHC billing and is able to guide a practice through this convoluted system.

We have extensive expertise to identify billing IT integration problems, provide EMR billing platform setup solutions with corrective actions resulting in proper reimbursement.

EMR: Super User Expertise in AllScripts, NextGen, eClinicalWorks for FQHC, MicroMD, PracticeFusion and Kareo, Advanced MD for standard medical practices.

Note: MEDCOR is not a debt collection company nor in any way associated with any company purporting to provide bad debt collections.Company DescriptionThe MEDCOR Group, Inc., a.k.a. MEDCOR Revenue Services, provides a full range of medical billing services for FQHC and CHC entities on a national basis. We are a CHC-centric RCM company that is unmatched in managed care and we understand the unique and complex issues associated with FQHC/CHC clinics. MEDCOR is a second generation owned medical billing company that was originally founded in 1988. All of our work is performed in the United States.\r
\r
Our executive team has post graduate degrees in healthcare, finance and public administration and are recognized leaders in the medical community.\r
\r
Our mission is to provide you the provider with the maximum allowable consistent cash flow you are entitled for services rendered. We are business owners and understand the necessity of cash flow. We do this with state of the art cloud based and or client owned electronic medical records (EMR/EHR) or CCHIT certified medical billing platforms; in addition to highly trained, product specific billing staff with core competencies that are also certified.\r
\r
MEDCOR is FQHC/CHC centric and a solution driven company, providing medical billing services (RCM) specifically targeting revenue cycle management issues.\r
\r
Full comprehension of sliding scale, Medical and Dental services with managed care coding /split billing issues inclusive of Code 1, 2, 3, Code 11, 18, 19, 20, and its impact to revenue.\r
\r
MEDCOR understands the unique difference of FQHC/CHC billing and is able to guide a practice through this convoluted system.\r
\r
We have extensive expertise to identify billing IT integration problems, provide EMR billing platform setup solutions with corrective actions resulting in proper reimbursement.\r
\r
EMR: Super User Expertise in AllScripts, NextGen, eClinicalWorks for FQHC, MicroMD, PracticeFusion and Kareo, Advanced MD for standard medical practices.\r
\r
Note: MEDCOR is not a debt collection company nor in any way associated with any company purporting to provide bad debt collections.