Home Care Coordinator Trilingual English Mandarin Cantonese
2 weeks ago
Job Description:
English-Chinese (Mandarin & Cantonese) Tri-lingual Healthcare Coordinator
Major Home Healthcare Agency in Queens New York has multiple full time positions for a hardworking warmhearted, detail-oriented, responsible, well-mannered, ambitious, energetic, English-Chinese (Mandarin-Cantonese) tri-lingual individuals to work in various departments.
Responsibilities and Duties include but not limited to:
Coordinator:
- Review/verify authorizations and referrals
- Receive and establish new client accounts
- Coordinate with clients and HHAs for ideal/optimized schedule match
- Respond to and handle customer complaints
- Update/maintain accurate customer and caregivers record in online platform
- Pre-billing verification
- Incident reporting
- Implement compliance and disciplinary measures and assist in disciplinary actions
- Work as liaison between insurance companies, case managers, clients' families
- HHA eXchange platform experience definitely a plus
- Type 30+ WPM preferred
- Proficiency in English, Spanish, Mandarin and Cantonese preferred
We also have the following job openings:
Intake Coordinator, English, Mandarin, Cantonese trilingual - Flushing
Front desk/filling - English/Chinese - Flushing
Sales/Driver
PR, front desk, intake- multi roles - daily English, Mandarin, Cantonese
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