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Customer Service Representative

3 months ago

Philadelphia, United States Top Stack Full time
Job DescriptionJob Description

New position open for a customer service experienced candidate who will provide exceptional support and assistance to beneficiaries, addressing their inquiries and needs to ensure a positive customer experience

 

COMPANY HIGHLIGHTS/RESPONSIBILITIES:

· Maintain clear and effective communication with customers, providing updates and information as needed.

· Manage inbound and outbound customer calls with professionalism.

· Fully remote position.

· Work with well-established company known for its commitment to customer satisfaction and quality service.

· Opportunities for ongoing training and career advancement within the organization.

 

QUALIFICATIONS:

· Proven experience in a customer service roles.

· Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.

· Ability to handle varying workloads and adapt to changing priorities in a fast-paced environment.

· Reliable and punctual with a strong work ethic, able to meet deadlines and manage time effectively.

Company DescriptionWe launched Top Stack to solve a problem in the human capital industry: Technology has replaced humanity. The business has become cold and impersonal. That’s why we’ve made it our top priority to be people-focused, with consistent, transparent, timely communication. It sounds simple because it is. We think it’s the only way to work.Company DescriptionWe launched Top Stack to solve a problem in the human capital industry: Technology has replaced humanity. The business has become cold and impersonal. That’s why we’ve made it our top priority to be people-focused, with consistent, transparent, timely communication. It sounds simple because it is. We think it’s the only way to work.