Customer Service Representative

3 weeks ago

Royse City, United States Lone Star Transfer Full time
Job DescriptionJob Description

We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

***Eligible for Bonuses after 90 days ***

Responsibilities

  • Manage incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Handle client relations, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Skills

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent verbal and written communication skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree
  • Data Entry

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

 

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

 

Schedule:

 

  • 8 hour shift
  • Day shift
  • Monday to Friday

 

Application Question(s):

 

  • Are you able to work M-F 10am-7pm
  • What skill set do you think you would bring to this position?

 

Education:

 

  • High school or equivalent (Required)

 

Experience:

 

  • Customer Service: 2 years (Preferred)
  • Data entry: 2 years (Preferred)

  • Customer Service Representative Assistant

    1 week ago

    Royse City, United States Lone Star Transfer Full time

    Job DescriptionJob DescriptionWe are looking for a customer-oriented service representative assistant. As a customer service representative assistant, or CSA, you will act as a liaison, gather client information, and direct calls accordingly with accuracy and efficiency. The best CSAs are genuinely excited to help customers. They're patient, empathetic,...

  • Customer Service Representative

    1 month ago

    Oklahoma City, United States D3S Service Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insurancePaid time offVision insuranceLocation: 501 N Meridian Ave #108 Oklahoma City, OK 73107Position Type: Full-timeCompany Overview:D3S Service is a dynamic appliance repair company dedicated to providing exceptional products/services and ensuring customer satisfaction. We...

  • Customer Service Representative

    3 weeks ago

    Oklahoma City, United States D3S Service Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insurancePaid time offVision insuranceLocation: 501 N Meridian Ave #108 Oklahoma City, OK 73107Position Type: Full-timeCompany Overview:D3S Service is a dynamic appliance repair company dedicated to providing exceptional products/services and ensuring customer satisfaction. We...

  • Customer Service Representative

    1 week ago

    League City, United States Weeks Service Company Full time

    Weeks Service Company is growing again! We are seeking a highly skilled Customer Service Representative to join our team at our League City, TX location. Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our...

  • Customer Service Representative

    6 days ago

    League City, Texas, United States Weeks Service Company Full time

    Job DescriptionJob DescriptionWeeks Service Company is growing again We are seeking a highly skilled Customer Service Representative to join our team at our League City, TX location.Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and...

  • Customer Service Representative

    4 weeks ago

    National City, United States Community Financial Service Centers Full time

    Position Title Customer Service Representative Basic Function Provide exceptional customer service by accurately conducting customer transactions, meeting the needs and exceeding the expectations of customers, while protecting the business interests of the Company and working in accordance with established policies and procedures. Essential Responsibilities ...

  • Customer Service Representative

    3 weeks ago

    National City, United States Community Financial Service Centers Full time

    Position Title Customer Service Representative Basic Function Provide exceptional customer service by accurately conducting customer transactions, meeting the needs and exceeding the expectations of customers, while protecting the business interests of the Company and working in accordance with established policies and procedures. Essential Responsibilities ...

  • Sales Representative

    2 months ago

    Phenix City, United States Alfa Insurance Sales Representative Full time

    Job DescriptionJob DescriptionBenefits/PerksAnnual incentive reward trip for top performers to beautiful destinations in the southeastOpportunity for annual performance bonusDiscounts on your auto insurance (underwriting approval required)Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,Paid time off bank including 3...

  • Sales Representative

    3 weeks ago

    Phenix City, United States Alfa Insurance Sales Representative Full time

    Job DescriptionJob DescriptionBenefits/PerksAnnual incentive reward trip for top performers to beautiful destinations in the southeastOpportunity for annual performance bonusDiscounts on your auto insurance (underwriting approval required)Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,Paid time off bank including 3...

  • Customer Service/Cashier

    4 weeks ago

    Royse City, United States Taco Bell Full time

    Customer Service/Cashier Royse City, TX You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food preparation...

  • Customer Service/Cashier

    3 weeks ago

    Royse City, United States Taco Bell Full time

    Customer Service/Cashier Royse City, TX You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food preparation...

  • Call Center

    1 month ago

    Pearl City, United States Steve's Plumbing & AC Service Full time

    Job DescriptionJob DescriptionNew Call Center/ Customer Service Representative Opportunity in Pearl City!Steve's Plumbing & A/C Service is looking for an experienced & skilled Customer Service Representative to join our team!Steve's Plumbing & A/C Service is a top-notch contractor in Hawaii focused on providing significant value to our...

  • Call Center

    3 weeks ago

    Pearl City, United States Steve's Plumbing & AC Service Full time

    Job DescriptionJob DescriptionNew Call Center/ Customer Service Representative Opportunity in Pearl City!Steve's Plumbing & A/C Service is looking for an experienced & skilled Customer Service Representative to join our team!Steve's Plumbing & A/C Service is a top-notch contractor in Hawaii focused on providing significant value to our...

  • Call Center

    3 weeks ago

    Pearl City, United States Steve's Plumbing & AC Service Full time

    Job DescriptionJob DescriptionNew Call Center/ Customer Service Representative Opportunity in Pearl City!Steve's Plumbing & A/C Service is looking for an experienced & skilled Customer Service Representative to join our team!Steve's Plumbing & A/C Service is a top-notch contractor in Hawaii focused on providing significant value to our residential...

  • Customer Service Representative

    1 month ago

    Kansas City, United States A.C.E. Executives Full time

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at A.C.E. Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    2 weeks ago

    Kansas City, United States A.C.E. Executives Full time

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at A.C.E. Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    10 hours ago

    Kansas City, United States A.C.E. Executives Full time

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at A.C.E. Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    6 days ago

    Cathedral City, California, United States Circle K Stores, Inc. Full time

    Store : 68990 Ramon Rd, Cathedral City, California 92234 Availability Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challeng Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    6 days ago

    Arizona City, Arizona, United States Circle K Stores, Inc. Full time

    Store : 2005 W Broadway Rd, Mesa, Arizona 85202 Availability Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    1 month ago

    Jersey City, United States AM Consulting Group Full time

    AM Consulting Group is searching for a savvy leader to join our firm as a Customer Service Representative. The Customer Service Representative will be focused on the increase of revenue for our client portfolio and the company as a whole by interacting with consumers on a daily basis. The initial development and continuous relationship established between...