Facilities Coordinator

3 weeks ago

San Francisco, United States Camelot Facility Solutions Full time
Job DescriptionJob Description

We are looking for a Facilities Coordinator who can assist with building a thriving community while delivering impactful business experiences for our client’s dynamic headquarters in Mission Rock, San Francisco. 

The coordinator position, reporting to the Facility Director, is responsible for partnering with the Director for the delivery of workplace services, facilities maintenance activities, and the overall functionality of the Mission Rock office in San Francisco.

 

General Qualifications and Responsibilities

• The Facilities Coordinator needs to demonstrate high client and customer service orientation. 

• This role requires a self-starter who is excited to identify and proactively address opportunities to improve experiences at our Mission Rock office.

• Monitor incoming work orders to ensure they are assigned to the correct teams and being addressed in a timely manner. Responding as necessary to provide excellent customer service, resolving reported issues, and closing work orders as needed.

• Monitor work order ageing reports and customer satisfaction survey responses to ensure the operation is meeting Corporate Service’s SLAs.

•  Address client inquiries, requests, and concerns to ensure timely, quality resolution, and service delivery.

• Support Director in tracking outsourced vendor activity. This includes but is not limited to ensuring access forms are submitted to Landlord’s property management office on time, ensuring COIs are kept current for all vendors, scheduling maintenance, and repair vendors as necessary and tracking scheduled maintenance workload to ensure vendor contract SLAs are being met.

• Communicate and partner as needed with other business teams, including but not limited to Corporate Events, Hospitality, and Security, representing the Corporate Services team, for regular and special events.

• Provide general and overall facilities services, including daily monitoring of physical office conditions to maintain class A fit and finish throughout and around the building, including but not limited to paint, carpet, ceilings, furniture, and performance quality of Janitorial staff and Maintenance technicians.

• Partner with various Corporate Services managers to support effective facilities, culinary, and space planning programs, including field verification and floor audits.

• Work with cross functional organizations and stakeholders to ensure delivery of Global Corporate Real Estate OKRs.

• Assist in planning and supporting local events and employee experiences, delivering key outcomes of the office engagement plan.

• Assist in obtaining proposals and evaluating RFPs.

• Assist in annual budget preparation and assist monthly OpEx review.

• General knowledge in facility management to support customers and Corporate Service Management. 

• Perform other related duties, as needed by Facilities Director and Corporate Services team.

 

Education / Professional Credentials

• 3-5 years of work experience in Facilities and/or Corporate Services.

• Bachelor’s degree, preferred.

 

Required Functional Knowledge / Skills

• This is an on-site position, Monday - Friday.

• Strong and highly effective verbal and written communication skills, able to interact with all levels of the organization.

• Excellent problem-solving skills, finding creative solutions to a variety of needs.

• Ability to work in a fluid environment where assignments change rapidly and are time sensitive.

• Working knowledge of facility systems, furniture, and ergonomics.

• Ability to work under pressure.

• Strong Microsoft Office skills.

 

Benefits

• Competitive Compensation

• Medical, Dental and Vision Coverage

• 401(k) Plan with Company Match

• Paid Vacation and Holidays

• Short- and Long-Term Disability 

• Company provided Life Insurance and supplemental options.

Company DescriptionCamelot Services, Inc. incorporated in 2000 for the purpose of providing high quality, professional, property and facilities management to clients who want customized, cost-effective service. Headquartered in Plano, TX, Camelot has representation across the nation and has provided consultation services on an International level.

Camelot Services, Inc. is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.Company DescriptionCamelot Services, Inc. incorporated in 2000 for the purpose of providing high quality, professional, property and facilities management to clients who want customized, cost-effective service. Headquartered in Plano, TX, Camelot has representation across the nation and has provided consultation services on an International level.\r
\r
Camelot Services, Inc. is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.

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