Medical Assistant
4 weeks ago
Calling all Medical Assistant ROCKSTARS Are you a MOTIVATED medical assistant looking for an amazing career opportunity? This position will be filled quickly for the right candidate
This is a full-time position with GREAT benefits for a driven and professional candidate who knows how to provide excellent patient care 100% of the time
The selected candidate will be joining our established General and Cosmetic Dermatology practice in the Staten Island area and will play a key role in the continued growth of the practice.
Position: Medical Assistant
Classification: Full-Time
Reports to: Dr. Michael Kurzman
Salary: Starting at $18/hour. Salary will be based on the candidate's experience level and skills.
This is an all-encompassing position performing medical assistant functions and patient care coordinator duties. Assisting with day-to-day office administration tasks as well as providing clinical support to the Medical Director are key elements of this position.
The ideal candidate will have a working knowledge of physician practice protocols and procedures in dermatology and will be driven to provide amazing patient care and service at all times.
Skills:
- Must provide excellent patient care and service in a non-judgmental, compassionate, and pleasant manner.
- Requires excellent telephone etiquette and multitasking skills, great verbal, and written communication skills.
- Has a pleasant personality and is able to do problem solving in different situations.
- Must be able to work independently as well as part of a team.
- Experience with computers and using different software's (e.g.: EMR/EHR)
- Must be diligent with work responsibilities. Communicative and proactive with inquiries/requests by addressing them in a timely manner.
- Strong organization and time management skills required.
Job Responsibilities:
80% Clinical/Back Office duties including:
- Assists patients and provides excellent patient care.
- Maintains appropriate records including documentation, review of charts for up-to-date information, patient notes, dictation, lab results, etc.
- Prepares patients for office procedures and assists medical director.
- Assists with filling and refilling prescriptions.
- Obtains prior authorizations for surgeries and specific procedures.
- Organizes and stocks clinic supplies and inventory.
- Helps with clinic and surgery instrument maintenance & sterilization.
- Maintains photo database and keeps records of before and after photos regarding patient treatment results.
- Maintains patient confidentiality by following the HIPAA Compliance Plan established by the practice
- Stays updated with practice software's as it relates to the job functions.
20% Patient Services/Front Office duties including:
- Schedules patient appointments with professionalism and responsiveness.
- Schedules office appointments, communicates/educates patients on processes, and follows-ups via phone calls, texts, and e-mails with patients as needed.
- Assists with patients' scheduling and office patient flow.
- Communicates with prospective patients over the phone, answers their questions/concerns, and encourages them to schedule an appointment. ·
- Keeps a “cancellation list” and calls patients to ensure their appointments are rescheduled ·
- Makes reminder phone calls before designated patient appointments and/or uses automated technology to assist with this process.
- Responds to daily incoming emails and potential leads for the practice.
Qualifications/Experience:
- Minimum requirement: High School Diploma or GED (required).
- Valid Certified Medical Assistant (CMA)
- 2+ years of medical assistant experience (required) and preferably in dermatology or cosmetic dermatology.
- Strong verbal and written communication skills.
- Team player and service oriented.
- Ability to use and learn various computer programs and applications (i.e.: EMR /EHR.)
- Ability to work closely with multi-disciplinary healthcare team.
- Patient care focused and adaptability to different personality types as well as changes.
- Ability to multi-task, set priorities, and manage time effectively.
- Pleasant personality and professional appearance.
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