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Temp-to-Hire, Sales Administrator

2 months ago

Raleigh, United States Nextaff Raleigh Full time
Job DescriptionJob Description

Temp-to-Hire, Sales Administrator

Fully Onsite Position

Hours: Monday - Friday, 8AM - 5PM

Pay Range: $43,500/annually

JOB SUMMARY

The Sales Administrator is primarily responsible for high-volume data entry to deliver precise and timely work orders to the Warehouse Operations Department and providing customer service support to an assigned customer database. This includes, but is not limited, to processing orders, processing new vendor paperwork, performing credit checks, and providing delivery time and tracking numbers when needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES*:

The qualified candidate will…

  • Process all incoming orders from assigned territory
  • Contact customers by phone or email to answer inquiries and obtain missing information
  • Communicate order acknowledgments with delivery information
  • Communicate with engineers or sales managers internally when necessary
  • Direct feedback from customers to relevant departments
  • Complete new vendor paperwork for appropriate region(s), as well as for Senior Sales Administrator/Major Accounts Administrator
  • Perform credit checks for customers looking to establish Net terms for appropriate region(s), as well as for Senior Sales Administrator/Major Accounts Administrator
  • Organize ERP cockpit to view daily order confirmations – current day, previous day, current week, and previous week
  • Organize ERP cockpit to view outstanding order confirmations – no ETA and not shipped – in order to follow up with customers and/or Logistics regarding delays in confirmations or shipments
  • Process credit card charges and attach receipts electronically to PDF invoices
  • Create daily outgoing customer packing slips from order confirmation
  • Set up / activate customer portals to ensure PO’s are received and can be invoiced properly and in a timely manner
  • Answer multi-line telephone system; distribute calls; take messages when necessary
  • Interact with co-workers, reps, customers and distributors in a professional and courteous manner

SKILLS/QUALIFICATIONS:

  • No previous experience or education required
  • Office Experience – General, Telephone Skills, Data Entry, Documentation Skills, Interpersonal Skills, Communication, Dependability, Attention to Detail, Organization, Flexible, Independent

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