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Customer Service
4 weeks ago
We are seeking a Part Time Customer Service / Office / Administration to join our team You will be responsible for helping our current and potentiall clients by providing product and service information that will help them with their Medicare Insurance questions.
Responsibilities:
- Handle customer inquiries and concerns
- Provide information about products and services, or route calls to the appropriate person
- Answer phones and make outgoing calls to current and prospective clients
- Document and update customer records based on interactions using Excel spreadsheets
- Develop and maintain a knowledge base of Medicare, how it works, and how we can help seniors
Qualifications:
- Friendly, upbeat phone skills are a must
- Ability to build rapport with clients
- Ability to prioritize and multitask, especially in busy times
- Positive and professional demeanor
- Excellent written and verbal communication skills
- No prior office experience required, training will be provided
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