Customer Service

4 weeks ago


Bowling Green, United States KYTN Senior Health - Brian Mulloy Full time
Job DescriptionJob Description

We are seeking a Part Time Customer Service / Office / Administration to join our team You will be responsible for helping our current and potentiall clients by providing product and service information that will help them with their Medicare Insurance questions.

Responsibilities:

  • Handle customer inquiries and concerns
  • Provide information about products and services, or route calls to the appropriate person
  • Answer phones and make outgoing calls to current and prospective clients
  • Document and update customer records based on interactions using Excel spreadsheets
  • Develop and maintain a knowledge base of Medicare, how it works, and how we can help seniors

Qualifications:

  • Friendly, upbeat phone skills are a must
  • Ability to build rapport with clients
  • Ability to prioritize and multitask, especially in busy times
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • No prior office experience required, training will be provided
Company DescriptionI am a Medicare Advisor and Medicare insurance agent to over 2500 clients throughout KY, Northern TN, Southern IN, and other states. I help seniors manage their health care for the rest of their lives by making sure they have what they need in reqards to their personal situation. My clients come from workshops that I give throughout the state on Medicare and Medicare options. About 50% of my clients are referrals from existing clients proving that we provide a valuable service to these folks. Based in Bowling Green, KY.Company DescriptionI am a Medicare Advisor and Medicare insurance agent to over 2500 clients throughout KY, Northern TN, Southern IN, and other states. I help seniors manage their health care for the rest of their lives by making sure they have what they need in reqards to their personal situation. My clients come from workshops that I give throughout the state on Medicare and Medicare options. About 50% of my clients are referrals from existing clients proving that we provide a valuable service to these folks. Based in Bowling Green, KY.

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