FT Customer Service Leader

2 months ago

Bowling Green, United States Food Lion Full time

Address: USA-VA-Bowling Green-15432 Rogers Clark Blvd

Store Code: Store 01087 Front End (7218667)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Duties And Responsibilities

Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience Greet each customer and uses his or her name whenever possible Avoid personal conversations with other associates when customers are present Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar Ensure work station and front end area of the store has a neat and clean presentation Maintains proper knowledge of all sales associate register functions and Front End accounting services Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner Ensure the MVP savings center KIOSK is filled with paper and properly working Performs the task of sales associate when scheduled or as needed per the surge plan guidelines Performs the task of the customer lead as needed to ensure service standards are maintained Maintain alertness and calls for assistance when needed to service customers per service standards Is courteous and helpful to other associates Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code Adhere to all company guidelines, policies and standard practices Observe and correct all unsafe conditions that could cause associate or customer accidents Notify QA of any cleaning issues or maintenance required on front end Successfully complete computer based training (CBT) and training aid courses Perform all other duties as assigned

Qualifications

High school graduate or equivalent preferred Effective communication and customer service skills Ability and willingness to learn multiple tasks and technical requirements of the job Ability to perform the technical requirements of cashier and service center Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements

Ability to use computers and other communication systems required to perform job functions Perform repetitive hand and arm motions Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time, frequently walking short distances Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check ID cards, checks, invoices and other written documents BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Job Requisition: 377405_external_USA-VA-Bowling-Green #J-18808-Ljbffr

  • 1647 FT Customer Service Specialist

    1 month ago

    Bowling Green, United States German American Bancorp Full time

    Job Title: 1647 FT Customer Service Specialist - Bowling Green, KY Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs.This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial...

  • Customer Service Representative

    1 month ago

    Bowling Green, United States Multi-Color Corporation MCC Full time

    Description Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our...

  • Customer Service Representative

    1 month ago

    Bowling Green, United States Fort Dearborn Full time

    ** Customer Service Representative** Customer Service Bowling Green, Kentucky **Description** **Build your Career with an Industry Leader** Multi-Color Corporation and Fort Dearborn have merged and are now the worlds largest prime label and packaging supplier. Join the new MCC and you will have the opportunity to become part of an organization that has...

  • Surgical Tech FT Days Endo Unit

    2 weeks ago

    Bowling Green, United States TriStar Greenview Regional Hospital Full time

    Description IntroductionDo you have the career opportunities as a(an) Surgical Tech FT Days Endo Unit you want with your current employer? We have an exciting opportunity for you to join TriStar Greenview Regional Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsTriStar Greenview Regional Hospital,...

  • Restaurant Shift Manager

    1 month ago

    Bowling Green, United States Ski Daddy's Full time

    Job DescriptionJob DescriptionOur restaurant, Ski Daddy's in Bowling Green, KY, is calling all natural-born leaders with at least one year of experience to apply to join our amazing team as a full-time Restaurant Shift Manager - Food Service Shift Leader!WHY SHOULD YOU JOIN US?There are many reasons why you should join our team! For starters, we are a...

  • Restaurant Shift Manager

    2 months ago

    Bowling Green, United States Ski Daddy's Full time

    Job DescriptionJob DescriptionOur restaurant, Ski Daddy's in Bowling Green, KY, is calling all natural-born leaders with at least one year of experience to apply to join our amazing team as a full-time Restaurant Shift Manager - Food Service Shift Leader!WHY SHOULD YOU JOIN US?There are many reasons why you should join our team! For starters, we are a...

  • Surgical Tech FT Days Endo Unit

    6 days ago

    Bowling Green, United States TriStar Greenview Regional Hospital Full time

    Description IntroductionDo you have the career opportunities as a(an) Surgical Tech FT Days Endo Unit you want with your current employer? We have an exciting opportunity for you to join TriStar Greenview Regional Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsTriStar Greenview Regional Hospital,...

  • Surgical Tech FT Days Endo Unit

    2 weeks ago

    Bowling Green, United States TriStar Greenview Regional Hospital Full time

    Description IntroductionDo you have the career opportunities as a(an) Surgical Tech FT Days Endo Unit you want with your current employer? We have an exciting opportunity for you to join TriStar Greenview Regional Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsTriStar Greenview Regional Hospital,...

  • Surgical Tech FT Days Endo Unit

    1 week ago

    Bowling Green, United States TriStar Greenview Regional Hospital Full time

    Description IntroductionDo you have the career opportunities as a(an) Surgical Tech FT Days Endo Unit you want with your current employer? We have an exciting opportunity for you to join TriStar Greenview Regional Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsTriStar Greenview Regional Hospital,...

  • 1647 FT Customer Service Specialist

    1 month ago

    Bowling Green, United States German American Bank Full time

    As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation Customer Service Specialist, Customer Service, Bowling, Bowling, Specialist, Retail

  • Customer Service Representative

    3 weeks ago

    Bowling Green, United States Performance Food Group Full time

    As a Customer Care Representative, you will ensure that proper care is taken at every touch point of the customer experience. You will resolve routine customer inquiries while providing efficient service through timely responses to in-person, telepho Customer Service Representative, Customer Service, Customer Experience, Representative, Microsoft,...

  • Retail Customer Service Team Member

    3 weeks ago

    Bowling Green, United States Michaels Full time

    Store - BOWLING GREEN, KYDeliver friendly customer service, help customers shop our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unload and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.Major ActivitiesHelp...

  • Customer Service Representative

    7 days ago

    Bowling Green, United States Arrow Exterminators Full time

    Customer Service Representative Arrow Exterminators of Atlanta, GA is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based upon experience. Our Administrative Representatives Enjoy Benefits...

  • Customer Service Representative

    2 months ago

    Bowling Green, United States Warrenwater Full time

    >> Customer Service Representative Customer Service Representative Summary Title:Customer Service RepresentativeID:2022-3Location:Bowling Green, KentuckyDepartment:Client Services Description CUSTOMER SERVICE REPRESENTATIVE BOWLING GREEN OFFICE OBJECTIVES: A. To provide efficient service to customers and applicants for water and sewer service, promptly...

  • Customer Service Representative

    7 days ago

    Bowling Green, United States U-Haul Full time

    Location: 2823 Nashville Rd, Bowling Green, Kentucky 42101 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Associate

    7 days ago

    Bowling Green, United States Bass Pro Inc Full time

    POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, including greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, and providing information and direction to customers. ESSENTIAL FUNCTIONS: Secures all firearms brought into the store with trigger locks. Checks...

  • Customer Service Representative

    1 month ago

    Bowling Green, United States U-Haul Full time

    Location: 2823 Nashville Rd, Bowling Green, Kentucky 42101 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • 1568 FT Financial Consultant

    3 weeks ago

    Bowling Green, United States German American Bank Full time

    Job Title: 1568 FT Financial Consultant - Bowling Green, KY Summary of Duties and Responsibilities: We are looking for a financial professional like you to provide outstanding customer service to clients in our Investments Division. As a Financial Consultant, you will experience all aspects of German American's culture and values while working with clients...

  • Key Team Leader

    3 weeks ago

    Bowling Green, United States Dunham's Full time

    Overview: LOVE TO TALK SPORTS? Dunhams Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunhams Bait & Tackle. Today we have over 240 stores in over 20 Midwest states from Maryland to Nebraska. We'd like to talk with you about joining our team. We're looking for smiling, enthusiastic, sports-minded individuals...

  • Customer Service Representative

    1 week ago

    BOWLING GREEN, United States ProKatchers Full time

    Specific Skills : Bilingual Customer service Community engagement Education : High school degree Job Category : Nonclinical Industry : Healthcare