Receptionist

2 weeks ago

Plano, United States KoonsFuller, P.C. Full time
Job DescriptionJob Description

The KoonsFuller, P.C. law firm has been serving the Greater DFW community since 1978 and has a reputation for being one of the premier law firms in Texas. We are a client-focused law firm specialized in family and matrimonial law. Our team of experienced attorneys and support staff work collaboratively to ensure our clients receive the best possible representation. We are currently seeking a friendly, organized, and detail-oriented Receptionist to join our Plano office and support our efforts in delivering top-notch legal services.

Position Overview:

As the Receptionist, you will be the first point of contact for our clients and visitors, setting the tone for their experience with our firm. You will handle a variety of administrative tasks to ensure the smooth operation of our office, including managing phone calls, scheduling appointments, and maintaining office supplies. The ideal candidate will have excellent communication skills, a professional demeanor, and a strong ability to manage multiple tasks efficiently.

Key Responsibilities:

- Greet clients and visitors with a warm and professional demeanor.

- Answer and direct incoming phone calls, taking accurate messages when necessary.

- Handle client intake processes and maintain accurate records.

- Prepare and process legal documents and correspondence as needed.

- Perform general administrative tasks including filing, faxing, and scanning documents.

- Enter timeslips for all paralegals and attorneys.

- Process client payments and prepare the payment receipt for the Billing Manager.

- Handle deliveries and manage incoming and outgoing mail.

- Obtain new employee badges through building management.

- Ensure the appropriate conference room(s) are staged for all scheduled mediations, depositions, client meetings and other conferences.

- Maintain and coordinate the calendars for all conference rooms coordinating with all paralegals and/or attorneys as required.

- Assemble folders for attorney meetings with potential new clients.

- Coordinate the weekly firm lunch, taking employee orders and submitting orders to the appropriate restaurant.

- Maintain confidentiality and manage sensitive client information with discretion.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications:

- High school diploma or equivalent; additional administrative or office management training is a plus.

- Previous experience as a receptionist or in a similar customer service role is preferred.

- Excellent verbal and written communication skills.

- Familiarity with legal terminology and processes, especially in family law, is desirable.

- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

- Excellent attention to detail and accuracy.

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., fax machines, copiers).

- Ability to handle sensitive information with confidentiality.

- A positive attitude and professional appearance.

- Ability to work independently as well as part of a team.

- Experience or familiarity with family law is a plus but not required.

What We Offer:

- Competitive salary and benefits package.

- A supportive and collaborative work environment.

- Opportunities for professional growth and development.

- Health, dental, and vision insurance.

- Paid time off and holidays.

- Retirement plan options.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and interest in the position to Andrea Mitchell at amitchell@koonsfuller.com with the subject line "Receptionist Application - [Your Name]." Applications will be reviewed on a rolling basis until the position is filled.

KoonsFuller, P.C. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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