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Project Engineer MSP

2 months ago

Cleveland, United States Accellis Technology Group Full time $65,000 - $95,000
Job DescriptionJob Description

Mission of the Role

The Project Engineer is responsible for the successful execution of the project plan while creating a great client experience.

Primary Responsibilities

  • Successful execution of approved project plans
  • Regular and clear communication with the Project Manager, Technical Account Manager, and client
  • Design, Implement, and Manage cloud infrastructure projects using Microsoft Azure, ensuring scalability, security, and reliability.
  • Deploy and configure Intune for device management, ensuring secure and compliant endpoint management across various environments.
  • Set up and manage networking configurations in Azure, including virtual networks, VPN gateways, subnets, and network security groups.
  • Configure and manage firewalls, both cloud-based (e.g., Azure Firewall) and on-premises, to ensure robust security and compliance with client requirements.
  • Collaborate with clients and internal teams to gather requirements, propose solutions, and deliver high-quality cloud-based projects that meet business objectives.
  • Migrate on-premises infrastructure to Azure, ensuring minimal downtime and disruption while maintaining data integrity and security.
  • Create and maintain azure resources, such as virtual machines, storage accounts, databases, and network components, following best practices.
  • Automate deployments and configuration management using tools such as Azure Automation, PowerShell, and ARM templates.
  • Monitor, troubleshoot, and optimize cloud environments to ensure optimal performance, security, and availability.
  • Document processes, configurations, and project details to provide clear and comprehensive records for both internal and client use.
  • Any other task as assigned by the Project Manager
  • Ensure Time entries are accurate
  • Test and ensure functionality on all newly created and implemented systems or services before going live.
  • Documentation of all newly implemented or changed technology (or all technology as part of an onboard)

Additional Responsibilities

  • Ability to work in a team and communicate effectively.
  • Escalate service or project issues that cannot be completed within the agreed scope/time.
  • Business awareness: specific knowledge of the client and how IT relates to their business strategy and goals.
  • Work through project tickets and phases in ConnectWise as assigned by a Project Manager.
  • Enter all work as project or project issue tickets in ConnectWise.

Requirements for the Role

  • Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP.
  • Have adequate and reliable transportation to service area job sites and be willing to travel outside of the service area on occasion.
  • Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience.
  • 3+ years of experience working with Microsoft Azure and Intune, focusing on cloud infrastructure, device management, and networking.
  • Proven experience in designing, implementing, and managing cloud solutions using Microsoft Azure.
  • Strong knowledge of Azure services, including virtual machines, networking, storage, databases, and identity management.
  • Hands-on experience with Intune deployment, configuration, and management for both Windows and mobile devices.
  • Proficiency in networking technologies, including setting up and managing virtual networks, VPNs, routing, subnetting, and network security groups in Azure.
  • Experience with firewall configuration and management, including Azure Firewall and on-premises firewalls, ensuring network security and compliance.
  • Proficiency in scripting languages such as PowerShell for automation and configuration tasks.
  • Experience with cloud migration projects, moving applications, data, and workloads from on-premises to the cloud.
  • Familiarity with security best practices, compliance, and governance in cloud and network environments.
  • Strong problem-solving skills and the ability to troubleshoot complex issues in cloud and network infrastructure.
  • Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders.
  • Experience with on-prem to M365 email migrations.
  • Experience with ConnectWise a plus.
Company DescriptionOur mission at Accellis Technology Group is to have a positive lasting impact on our people, our clients, and our community. We strive to Deliver Transformative Technology and Exceptional Experiences through a Disciplined Commitment to Well Aligned People, Partners, Technology, and Clients We look to reward those individuals that join us with a fun and hard-working environment that delivers the professional, personal, and yes – financial – returns we are all seeking.

Accellis Technology Group provides outsourced IT services to businesses with 10 to 400 employees. Our clients often hire us because they have outgrown their "mom and pop" IT provider and are looking for an organization with solid processes, dependable systems, and an even more solid staff behind them. We've been in business since 2001 and recognized as one of the largest MSPs in Ohio. With robust partnerships, excellent leadership, and a fantastic culture, Accellis Technology Group is unstoppable. Come and be a part of it.Company DescriptionOur mission at Accellis Technology Group is to have a positive lasting impact on our people, our clients, and our community. We strive to Deliver Transformative Technology and Exceptional Experiences through a Disciplined Commitment to Well Aligned People, Partners, Technology, and Clients We look to reward those individuals that join us with a fun and hard-working environment that delivers the professional, personal, and yes – financial – returns we are all seeking. \r
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Accellis Technology Group provides outsourced IT services to businesses with 10 to 400 employees. Our clients often hire us because they have outgrown their "mom and pop" IT provider and are looking for an organization with solid processes, dependable systems, and an even more solid staff behind them. We've been in business since 2001 and recognized as one of the largest MSPs in Ohio. With robust partnerships, excellent leadership, and a fantastic culture, Accellis Technology Group is unstoppable. Come and be a part of it.