Sales Associate
4 weeks ago
Sales Associate
We live sneakers, streetwear All Day Every Day
It’s an exciting time to be part of our growing retail company Snipes is one of the largest sneaker and streetwear retailers in Europe, and we are so excited to have expanded into the US last year, with US headquarters located in Philadelphia, PA. SNIPES represents sneakers, sports, music and the fashion and the style that embraces this lifestyle. In Europe, SNIPES has over 300 stores and globally thinks of itself as an entertainment company that is connected to retail which means working with popular figures like Wiz Khalifa, Snoop Dogg, Rick Ross, DJ Khaled, Meek Mill and many more. Now with close to 100 stores in the US, SNIPES has an even larger platform to focus on shaping and embracing our customers and the communities surrounding them.
Overview:
Maintain the brand and overall appearance of the store. Responsible for providing excellent customer service including stock and replenishment
Responsibilities
- Achieve or exceed established goals. These include: sales, hourly productivity, average dollar sale, units per transaction, conversion, charge accounts and contests, and any other brand specifics KPI’s
- Actively participate in all contests, promotions and sales incentive programs. Maintain an awareness of all sales promotions
- Have a complete working knowledge and use of selling skills and customer service standards as set forth in Company training programs
- Develop and maintain relationships with customers through a friendly attitude and excellent customer service. Answer the telephone in a friendly and professional manner
- Meet Company standards for appearance, performance, knowledge and personal grooming
- Assist store management as needed to maintain the store. Keep sales floor and stock area clean and organized
- Follow visual merchandising standards, including keeping fixtures straightened and filled, colorizing displays, and others as directed by the Store Manager/Assistant Manager
- Assist Store Manager/Assistant Manager to take markdowns in a correct and timely manner. Complete work within deadlines and ask for additional assignments. Perform with minimum of supervision
- Follow all security policies and procedures, including zone defense. Recognize and react to potential loss prevention issues
- Watch for potential shortages through prompt servicing of customers, notifying management of: external theft (shoplifting) and internal theft
Key Partners
- Store Management
- Human Resources
- District Manager
Qualifications
- 18 years of age (applicable divisions)
- Accuracy in all assigned paperwork and/or register functions
- Reliability in reporting to work regularly and on time
- Able to work various shifts, hours, days and holidays to meet store staffing needs
- Must present professional appearance and personal grooming
Skills
- Great communication skills
- Goal oriented
- Customer Service skills
- Fast learner
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