Operations Manager

3 weeks ago


Draper, United States Operations Full time
Job DescriptionJob Description

Responsibilities:

Shipping Operations

  • Manage daily shipping operations, including order processing
  • Assigning pick, pack, and shipping tasks for D2C channel
  • Organizing Freight Out to distribution channels
  • Scheduling and tracking Freight In from manufacturers
  • Provide support as needed to order processing and customer service departments
  • Investigate and resolve shipping issues, damages, and missing or lost freight claims
  • Coordinate the shipping and delivery to tradeshows
  • Oversee hiring, training, and management of shipping and fulfillment staff
  • Develop and implement policies to ensure safety on the job for shipping staff

Inventory Operations

  • Conducting regular inventory in line with company policies
  • Receiving and recording incoming inventory
  • Utilize sales forecasts to accurately place new purchase orders for replenishment of inventory
  • Manage purchasing plans
  • Coordinate inbound shipments from China and Netherlands
  • Monitor vendor websites (Amazon, Wal-Mart, Bass Pro Shops) replenish inventory for Amazon Seller Central
  • Perform other duties as assigned

Reporting Duties:

  • Provide KPI reports to management
  • Produce various schedules to accounting department
  • Conduct reviews of performance
  • Analyze data and provide optimization plans to improve processes

Requirements and Skills:

  • Ability to lead a team to perform at a high level
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills, with a proven ability to meet deadlines
  • Ability to work without close supervision apply independent judgment and problem solving
  • Strong ability to collaborate in a team environment
  • Ability to prioritize tasks and to delegate them when appropriate
  • Ability to function well in a high-paced work environment
  • Basic understanding of how to operate standard business equipment

Software Experience:

  • Shipstation is a must
  • Shopify preferred
  • Netsuite or other ERP systems preferred
  • EDI integration knowledge and experience preferred

Education:

  • High School Diploma required. BA/BS University degree preferred
  • 5+ years of supervisory experience in operations
Company DescriptionGrowing business in need of an Operations Manager. Please review the Job Description and Skills required.Company DescriptionGrowing business in need of an Operations Manager. Please review the Job Description and Skills required.

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