Technical Publications Manager

1 month ago

Fort Payne, United States Heil Environmental Full time
Job DescriptionJob Description

We are seeking an enthusiastic and experienced Technical Publications Manager to provide strategic leadership and direction to our Technical Publications team. As the Technical Publications Manager, you will plan, direct and control the technical document communication in print and electronic media for various products and processes while taking ownership of issues, following problems through to resolution and promoting excellent service levels to both internal and external customers is critical. This is an onsite role located in Fort Payne, Alabama with a competitive salary, bonus potential, and comprehensive benefits package.

 

What is expected of the Technical Publications Manager:

  • Manages the Technical Publications team and sets department objectives, assigns projects and evaluates group work for content and conformity to customer and company requirements.
  • Plans, prioritizes, assigns, and monitors publication projects and deadlines.
  • Evaluates and reports on the performance, effectiveness, and impact of technical publications.
  •  
  • Researches and stays updated on the latest trends, technologies, and best practices in technical communication and publications.
  • Develops and implements strategies that demonstrate forward thinking and innovation for how publications are authored and distributed.
  • Implements on-going continuous improvement of the various department procedures, controls, flows and systems, and becomes familiar with ESG internal policies and procedures.
  • Manages the creation and editing of product safety and informational decal drawings and print vendor artwork.
  • Reviews technical documentation against industry standards to make sure compliance is met or exceeded.
  • Manages the photographing and documentation of products and product functions with emphasis on the safety, accuracy, and clarity of all published procedures.
  • Validates written procedures with the assistance of Risk Management, Engineering, Product Management, Product, Launch Teams, Quality, and Technical Services team members.
  • Accurately and proficiently proofs manuals, decals, service bulletins and other documentation prior to publication.
  • Networks with various internal ESG teams to identify document support opportunities and provides employee hour estimates, Project Management, and accountability for projects undertaken by the Technical Publications Department.
  • Coordinates the loading and updating of content (product images, photos, pricing, descriptions, features, advertisements, etc.) for eCommerce sites.
  • Communicates and works effectively with print vendors to ensure manuals and decals are printed and delivered accurately and within production schedules.
  • Performs other duties as required. These duties may include assignments in job classifications other than the primary assignment.

 

 

What qualifications are needed for the Technical Publications Manager:

·        Degree in Technical Writing, Content Management or related field is preferred but willing to consider equivalent experience in lieu of education.

·        5+ years of experience including hands-on technical writing as well as experience managing the technical publications team.

·        Experience in a manufacturing environment is a plus.

·        Proficient in various documentation publication tools, software, and platforms to identify the best solution(s) for productivity, cross functional team collaboration and efficiency.

·        Ability to communicate effectively using electronic media and in written and verbal forms.

·        Able to work as a team leader, highly organized, work well under stress, and handle multiple tasks simultaneously.

·        Great interpersonal skills are a must a change agent mentality.

·        Competent in the use of standard software applications such as Microsoft Word, Excel,  PowerPoint, and Adobe Acrobat.

·        Experience with content management systems or design software is a big plus.

·        Communicates and works effectively with team members and other individuals and groups within and outside of the organization.

·        Willing to travel up to 25% and maintain a flexible work schedule during critical project periods to achieve results.

 

 

About the Company:
Heil Environmental, part of Environmental Solutions Group, is the industry leader in garbage truck body design and specialized refuse body manufacturing. Environmental Solutions Group encompasses industry-leading brands like Heil Environmental, Marathon, Bayne, The Curotto-Can, 3rd Eye, and Soft-Pak, to create a premier, fully integrated equipment group serving the solid waste and recycling industry. For more information, visit www.doveresg.com. ESG is a Dover Corporation operating company. Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $7 billion. Recognized for our entrepreneurial approach, our team of over 23,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.

 

The foundation of our success is found in the ESG Team Terra core values:

·        Collaborative Entrepreneurial Spirit

·        Winning Through Customers

·        High Ethical Standards, Openness, and Trust

·        Expectation for Results

·        Respect and Value People

 

 

Available benefits include:  401K, 11 paid annual holidays, medical coverage, life insurance, long-term disability and more

 

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

 

Company DescriptionHeil Environmental, part of Environmental Solutions Group, is the industry leader in garbage truck body design and specialized refuse body manufacturing. Environmental Solutions Group encompasses industry-leading brands like Heil Environmental, Marathon, Bayne, The Curotto-Can, 3rd Eye, and Soft-Pak, to create a premier, fully integrated equipment group serving the solid waste and recycling industry. For more information, visit www.doveresg.com.Company DescriptionHeil Environmental, part of Environmental Solutions Group, is the industry leader in garbage truck body design and specialized refuse body manufacturing. Environmental Solutions Group encompasses industry-leading brands like Heil Environmental, Marathon, Bayne, The Curotto-Can, 3rd Eye, and Soft-Pak, to create a premier, fully integrated equipment group serving the solid waste and recycling industry. For more information, visit www.doveresg.com.

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