Eligibility Specialist
2 weeks ago
We’re looking to add an Eligibility Specialist to our team
Responsibilities:
- Provide excellent customer service to both internal and external clients
- Interview clients to complete application.
- Assists clients with gathering all pertinent information for application processing and copying.
- Initiates, tracks and assists clients during and after the application process.
- Responsible for the monitoring of the completion of financial information forms and any benefit applications deemed appropriate for clients.
- Determine, document, audit and maintain accurate and current enrollment coverage for clients
Qualifications:
- Knowledge and understanding of commercial and federal and / or state insurance benefit and eligibility programs including AHCCCS.
- Excellent computer skills, NextGen a plus
- Experience in behavioral health and/or medical field coordinating healthcare benefits and validating medical coverage
- Customer service experience is valued.
- Must possess good communication skills.
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