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Front Desk Receptionist

5 months ago

Wooster, United States CLEARTONE HEARING AID SERVICES Full time
Job DescriptionJob Description

 Front Desk Manager for someone who loves helping patients

Do you love talking to and helping people? Always looking for ways to improve systems and processes?

We’re looking for a talented person to manage patient expectations, communications and optimize patient appointments, so we can continue to help more people in our community benefit from better hearing.

Position Summary

You will be working face to face with patients, greeting them in person and on the phone. Your role will make their phone contact or office visit a positive one and to follow up on all the details that ensure our practice has all the correct patient information and use our follow-up systems to keep patients informed. The Front Desk Manager also supports the office staff in all marketing, operational, customer service and administrative functions.

Responsibilities

● Scheduling appointments with current and future patients and their family members

● Collecting contact information from all those who call but whom are not yet ready to

    make an appointment          

● Soliciting appointments from database

● Following up with existing patients 

● Tracking revenue generated from marketing and advertising

● Filing

● Patient interaction

·      Light cleaning

Education and Experience

● High school education

● Experience in general office responsibilities and management or any such supervisory/

    management experience is preferred

 

● QuickBooks experience required

 

 

 

Skills Required:

● Sales oriented

● Likes people

● Good communicator

● Customer-service oriented

● Organized

● Responsible

● Empathetic

● A good listener

● Professional

● Self Motivated

Company DescriptionAudiology ClinicCompany DescriptionAudiology Clinic