Service Support Coordinator

1 week ago

Modesto, United States Hedy Holmes Staffing Services Full time
Job DescriptionJob DescriptionPosition: Service Support Coordinator
Pay Rate: $22.00 - $24.00 /hourly
Location: Modesto, CA
Schedule: Monday - Friday | 7:00am - 3:30 pm (hours may vary)
Job Description: The Service Support Coordinator Assistant (SSC) works in support of the Service Coordinator’s and the Service Director. This position provides support to the Service Technicians, Service Coordinators, and other Service Department staff to ensure the department meets their client service and scheduling goals in assisting the Service Technicians with administrative support.
Duties and Responsibilities:
  • Overall office responsibilities including answering phones in Service Department office and directing calls to the appropriate personnel or department, assisting service technicians as needed by issuing purchase order numbers, work order numbers, etc.
  • Utilize the Vista Work Order Module to track and manage purchase orders
  • Track shipping of parts and materials needed for service work orders and construction jobs
  • Track and manage return on unneeded or defective parts and receipt of credit for the return
  • File work order invoices and other work order related documentation.
  • Work on various projects under the direction of the Service Coordinator to further facilitate customer satisfaction, service technician support and overall department professionalism and organization.
  • Keep inventory of office supplies and reorder as necessary, including office supplies, Technician supplies, break room supplies, calibration gas
  • Track technician meter calibrations and send out for calibration as needed
  • Track Vista item inventory for assigned Division

Education: High school diploma or general education degree (GED)
Qualifications:
  • Microsoft Office Programs: Word, Excel
  • Typing with a minimum of 55 WPM
  • Data Entry with a minimum of 30 WPM


#ZRCompany DescriptionAfter 44 years of service and multiple locations throughout the Central Valley, Hedy Holmes Staffing Services has established itself as an innovative staffing agency that puts a premium on matching top talent with top employers. We are among the regional leaders in customer service, talent placement, and out-of-the-box thinking to enhance the overall job search process.

Hedy Holmes is committed to finding candidates a successful career they can count on. Our team of experienced professionals understand that when it comes to staffing, it’s not about just filling a role, but rather finding a candidate that fits not only the requirements of the job, but the culture of the organization as well.

We take the extra step to ensure that all of our candidates are given the necessary resources to be successful in their role and to continue to grow and develop as professionals. Our dedication to our clients and candidates is what sets us apart from our competitors.Company DescriptionAfter 44 years of service and multiple locations throughout the Central Valley, Hedy Holmes Staffing Services has established itself as an innovative staffing agency that puts a premium on matching top talent with top employers. We are among the regional leaders in customer service, talent placement, and out-of-the-box thinking to enhance the overall job search process. \r
\r
Hedy Holmes is committed to finding candidates a successful career they can count on. Our team of experienced professionals understand that when it comes to staffing, it’s not about just filling a role, but rather finding a candidate that fits not only the requirements of the job, but the culture of the organization as well.\r
\r
We take the extra step to ensure that all of our candidates are given the necessary resources to be successful in their role and to continue to grow and develop as professionals. Our dedication to our clients and candidates is what sets us apart from our competitors.

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