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CNC Field Service Technician

2 months ago


Elgin, United States Morris Midwest Full time
Job DescriptionJob Description

Requisition ID #: 905A

Join a USA Today Top Workplace

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufactures maintain a competitive advantage in the world economy by improving productivity.

Morris Midwest, is a division of Morris Group, Inc., one of the largest machine tool distribution networks in North America. It is a regional distributor of CNC machine tools, tooling and accessories, and related engineering and support services. We are seeking a high-reaching and detailed CNC Field Service Technician. This role will provide exciting opportunities to work for a multidimensional company in a fast-paced, growing industry.

Summary of Responsibility:

The CNC Field Service Technician will have an extensive understanding of electrical, pneumatic, and hydraulic schematics to optimally detect and resolve issues with electrical and mechanical components. This is a phenomenal crossover career with more potential for diesel mechanics and can be a good entry level position for lower level automotive repair experience.

What You Will Contribute:

  • Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations
  • Using machine tool manuals, technical documents, internal and vendor resources to research machine issues
  • Ensuring proper documentation is completed and submitted to office and customer in regard to status of machine issues, repairs, and installation
  • Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training
  • Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company

Other Functions:

  • Perform related duties as required

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Qualifications & Competencies:

  • Five years’ experience with CNC machine repair
  • Experience with Microsoft Office Suite and other business programs as the need arises
  • Ability to read and interpret drawings and schematics is required
  • Excellent technical, communication, and presentation skills are vital
  • Must be able to meet the physical requirements of the job including flexible hours and frequent travel and driving throughout a regional territory

What’s in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

  • Competitive starting salary
  • Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
  • Paid Time Off, starting with 23 paid days off in your first year.
  • 10 Company Paid Holidays
  • 401(k) retirement plan with company contribution
  • Tuition reimbursement
  • Employee appreciation events and perks
  • Employee Assistance Program


Mental and physical requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be highly mobile, able to access all areas of the premises.
  • Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
  • Ability to sit for prolonged period of times.
  • Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
  • Ability to frequently use hands and arms.
  • Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
  • Ability to keep their composure with the public and co-workers in everyday, stressful situations.

Morris Group, Inc., including all operating subsidiaries, is an Equal Opportunity Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.

Elgin, IL