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Dispatcher and Sales for Dump Truck

2 months ago

Oakland, United States Rapid Trans Llc Full time $65,000 - $85,000
Job DescriptionJob Description

Rapid Trans is one of the largest trucking companies in the Bay Area, hauling aggregates, dirt, and construction debris from within a 100-mile radius of Hayward. When you join Rapid Trans, it's more than starting an exciting career but that you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued.

What You'll Do:

Know Business Demands. Become thoroughly familiar with the day's business demands by reviewing schedule and individual customer orders and the beginning of and continuously during shifts.

Direct Loading and Delivery. Direct our company drivers, Subhaulers, Loader Operators regarding which material to load on trucks. Direct Drivers regarding which customer job site to receive delivery.

Follow Loading Procedures. Direct all drivers to weigh the trucks in and out to obtain a scale ticket. Direct drivers to obtain Manifests if needed or dump tags. Direct truckers to write or print delivery tickets for all loads of material leaving the yard.

Report Issues. Immediately report any delivery problems to service or contractors for quick resolution or mitigation.

Receive customer orders, mostly by telephone or email. Assist customers in identifying proper trucks needed for specific end uses. Advise customers on Company delivery policies. Record customer orders on DTS (trucking software).

Determine Schedules. Tactfully balance cost-effective delivery times and rates for Company with customer demands. Make schedule for drivers for next business day in correspondence with customer order requirements.

Complete Daily Reports. Complete reports daily on product sales, product allowances and adjustments, delivery problems, and other matters.

Additional Responsibilities. Other duties as assigned.

Qualifications

Skills You'll Need:

Interpersonal Skills.( Bilingual Spanish ) Must have ability to maintain satisfactory customer relations. Must be able to work independently and make decisions while providing excellent customer service by phone and in person. Must be able to communicate effectively with both customers and truckers.

Time Management Skills. Must have ability to plan ahead to effect timely product delivery according to schedule, work at a fast pace, and prioritize work. Must be able to handle multiple tasks concurrently and work well under pressure.

Product Knowledge. Must have knowledge of paving, concrete, and construction materials and trucks. Must also have knowledge of transportation requirements and regulations.

Technology Skills. Must be skilled in using computers to record information and create reports.

Scheduling Skills. Must be able to schedule and organize large numbers of people .and equipment efficiently and quickly.

Driving Skills. Valid driver's license is required

Company Descriptionwww.rapidtransusa.comCompany Descriptionwww.rapidtransusa.com