Transportation Dispatcher
4 weeks ago
The Position: Under the supervision of the Dispatch Supervisor, the Dispatcher is responsible for dispatching of all CEI transportation services to program participants. Utilizing the routing and scheduling software; manages alert screen logs, reviews past, current, and future trips, on-time performance, vehicle availability, cancels trips as needed, and confirms end of day route duties are complete.
The hourly range for the Transportation Dispatcher at Center For Elders Independence is $21.89- $32.73 per hr. Hourly Rate based on the market for the Transportation Dispatcher position, as well as experience, skills, abilities and work history
DUTIES AND RESPONSIBILITIES:
- Manage alert screen to log and review trips and drivers performance.
- Document and report any unusual incidents with drivers and/or participants.
- Manage vehicle availability and routes accordingly.
- Make sure all trips are accounted for. No open will-calls, no unassigned trips, no runs with no driver.
- Manage trip adjustments as needed.
- Make sure all drivers are accounted for and performing driver end of day duties.
- Prepare for next hours of business. Review upcoming trips in the schedule.
- Cancel any trip that is still open that will not be performed.
- Follow up with participants on cancelations and communicate to appropriate departments as needed.
- Act as a liaison between the transportation department and center staff for related updates and answers.
- Communicate any changes or adjustments with contracted transportation services in tandem with dispatch manager
- Assist with maintaining the transportation hub and or all changes to participant profiles or schedules.
- Attend routing and scheduling software company offered educational programming to maintain competency with software functionality.
- Follow all CEI Policies and Procedures.
- Comply with all agency training requirements including department specific meetings and trainings.
- Maintain safe working environment by following CEI’s safety P&P’s.
- Maintain a courteous, helpful and professional attitude on the job. Display a willingness and ability to be responsive to all customer groups.
- Perform other duties as assigned in a positive and helpful manner.
QUALIFICATIONS:
- High school diploma or equivalent.
- 1-2 years’ Experience working in a dispatch or related administrative function.
- Excellent interpersonal skills.
- Strong computer skills – word processing, spreadsheets and databases.
- Phone Experience in a call center environment is a plus.
- Strong organizational skills.
- Ability to effectively problem-solve complex issues.
- Strong verbal and written communication skills
- Ability to work as a team player in a multi-cultural, inter-disciplinary setting.
- Bilingual a plus but not required.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Environment: Standard office setting; exposure to computer screens; may be required to work holidays and weekends.
- Physical: Essential and marginal functions may require maintaining physical condition necessary for sitting or walking for prolonged periods of time; extensive use of computer keyboard.
The above job description is intended to communicate the general function of the mentioned position and by no means shall be considered an exhaustive or complete outline of the specific tasks and functions that will be required. CEI reserves the right to change job descriptions, site assignments, and or work hours as required by the needs of the program. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management.
Signature: ___________________________Date:__________________________
SUPERVISED BY: Dispatch Supervisor
POSITION SUPERVISES: None
Updated 1.9.24
Center for Elders’ Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a “capitation” healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.
-
Transportation Dispatcher
1 week ago
Oakland, United States None Full timeJob Description JOB DESCRIPTIONDispatcher The Center for Elders’ Independence is a PACE (Program of All-Inclusive Care for the elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an...
-
Transportation Dispatcher
1 week ago
Oakland, United States None Full timeThe Position: Under the supervision of the Dispatch Supervisor, the Dispatcher is responsible for dispatching of all CEI transportation services to program participants. Utilizing the routing and scheduling software; manages alert screen logs, reviews past, current, and future trips, on-time performance, vehicle availability, cancels trips as needed, and...
-
Transportation Dispatcher
1 week ago
Oakland, United States None Full timeJOB DESCRIPTIONDispatcher The Center for Elders’ Independence is a PACE (Program of All-Inclusive Care for the elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health...
-
Dispatch Coordinator
2 weeks ago
Oakland, California, United States Center for Elders' Independence Full timeJob Title: Dispatch SchedulerAt the Center for Elders' Independence, we are seeking a highly organized and detail-oriented Dispatch Scheduler to join our team. As a key member of our transportation department, you will be responsible for creating optimal routes for the pickup and drop-off of participants for CEI-approved transportation trips.Key...
-
Crew Transportation Driver
2 weeks ago
Oakland, California, United States PROFESSIONAL TRANSPORTATION SERVICES INC Full timeJob Title: Crew Transportation DriverWe are seeking a reliable and safety-conscious individual to join our team as a Crew Transportation Driver. As a key member of our transportation services team, you will be responsible for safely transporting railroad crew members to their destinations.Job Summary:As a Crew Transportation Driver, you will be responsible...
-
Transportation Coordinator
2 weeks ago
Oakland, California, United States Center for Elders' Independence Full timeJob Title: Transportation DispatcherAt the Center for Elders' Independence, we are seeking a highly skilled and organized Transportation Dispatcher to join our team. As a key member of our transportation department, you will be responsible for ensuring the smooth operation of our transportation services, providing exceptional customer service to our program...
-
Transportation Coordinator
2 weeks ago
Oakland, California, United States Center for Elders' Independence Full timeJob Title: Transportation DispatcherThe Transportation Dispatcher plays a crucial role in the success of our organization, ensuring the efficient and safe transportation of our program participants. As a key member of our team, you will be responsible for dispatching transportation services, managing alert screens, and reviewing trip logs to ensure seamless...
-
Dispatch Scheduler
4 weeks ago
Oakland, United States Center for Elders' Independence Full timeJob DescriptionCENTER FOR ELDERS INDEPENDENCEJOB DESCRIPTION FOR SCHEDULER / ROUTER The Center for Elders’ Independence is a PACE (Program of All-Inclusive Care for the elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care...
-
Crew Transport Driver Position
2 weeks ago
Oakland, California, United States PROFESSIONAL TRANSPORTATION SERVICES INC Full timeJob SummaryWe are seeking a reliable and safety-conscious Van Driver to transport railroad crew members to their destinations. As a key member of our team, you will be responsible for ensuring the safe transportation of our customers.ResponsibilitiesPromote and practice safety awareness at all timesPrioritize on-time performance to meet customer needsPick up...
-
Transportation Coordinator
3 weeks ago
Oakland, California, United States Center for Elders' Independence Full timeJob Title: Dispatch SchedulerJob Summary:The Center for Elders' Independence is seeking a highly skilled Dispatch Scheduler to join our team. As a key member of our transportation department, you will be responsible for creating optimal routes for the pickup and drop-off of participants for CEI-approved transportation trips.Key Responsibilities:Plan and...
-
Dispatch Scheduler
1 week ago
Oakland, United States None Full timeCENTER FOR ELDERS INDEPENDENCEJOB DESCRIPTION FOR SCHEDULER / ROUTER The Center for Elders’ Independence is a PACE (Program of All-Inclusive Care for the elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the...
-
Transportation Coordinator
1 week ago
Oakland, California, United States None Full timeJob SummaryCENTER FOR ELDERS INDEPENDENCEWe are seeking a skilled Transportation Coordinator to join our team.The successful candidate will be responsible for creating optimal routes for the pickup and drop off of participants for any CEI approved transportation trip.This role requires strong organizational and problem-solving skills, as well as excellent...
-
Transportation Supervisor
1 month ago
Oakland, California, United States Salvationarmytucson Full timeJob Title: Transportation SupervisorJob Summary:We are seeking a highly skilled Transportation Supervisor to join our team at Salvation Army Tucson. As a key member of our operations team, you will be responsible for overseeing the transportation department, ensuring timely and efficient delivery of goods, and maintaining a safe and organized work...
-
Armed Transport Guard
5 months ago
Oakland, United States Brink's Full timeOverview: Job TitleArmed Transport GuardJob DescriptionWho We Are:Brink’s U.S., a division of Brink’s, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud...
-
Armed Transport Guard
5 months ago
Oakland, United States Brink's Full timeOverview: Who We Are:Brink’s U.S., a division of Brink’s, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement...
-
Truck Driver Mentor
1 week ago
Oakland, California, United States Knight Transportation Full timeTruck Driver Trainer OpportunityAt Knight Transportation, we're committed to delivering more for our drivers. As a Truck Driver Trainer, you'll play a crucial role in developing the next generation of CDL A drivers while gaining financially. Key Highlights:Top trainers can earn up to $120,000 a year Trainers are compensated for both their miles and their...
-
Truck Driver Trainer | Oakland, CA
1 month ago
Oakland, United States Knight Transportation Full timeDescription At Knight Transportation we have one mission: Deliver More. We are committed to delivering more for our drivers. More Miles. More Pay. More Respect! What does it mean to be part of the most profitable and fastest growing truckload carrier in the country? So much MORE. Job Details: We are looking for passionate and safe drivers to become training...
-
Trucking Operations Coordinator
1 week ago
Oakland, California, United States Sunstate Equipment Company Full timeDispatcher at Sunstate Equipment Co.At Sunstate Equipment Co., we prioritize our people and their safety. We're committed to creating a work environment that values our employees and promotes their well-being. As a Dispatcher, you'll play a crucial role in ensuring the smooth operation of our transportation services.Key Responsibilities:Coordinate and manage...
-
Armed Transport Guard Regional Travel
2 months ago
Oakland, United States Brinks Full timePay Range:(Specific to NY,CA,CO,WA)$26.50 - $31.67 HourlyThe Brink's name is a promise to respect the trust we've earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have...
-
Lead Driver
1 week ago
Oakland, California, United States Project Open Hand Full timeJob SummaryProject Open Hand is seeking a highly organized and experienced Lead Driver to join our Distribution team. As a key member of our team, you will be responsible for maintaining agency vehicles, organizing meals and supplies for delivery, and assisting the Dispatcher and Manager in maintaining effective departmental processes.This is an excellent...