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Dental Receptionist

2 months ago

Coral Springs, United States PerfecTiming Dental Staffing Full time
Job DescriptionJob Description

Position Summary: We are seeking a dedicated and experienced Dental Receptionist to join our dental practice in Coral Springs. The Dental Receptionist is the first point of contact for our patients and plays a key role in providing excellent customer service and administrative support to ensure smooth operations of the office.

Responsibilities:

  • Greet patients warmly and ensure a welcoming atmosphere in the reception area
  • Check patients in and out for their appointments promptly and accurately
  • Collect payments and discuss financial arrangements with patients
  • Schedule appointments and manage the appointment calendar effectively
  • Verify insurance coverage and process insurance claims
  • Answer phone calls and respond to patient inquiries in a professional and courteous manner
  • Maintain patient records and update information as needed
  • Assist with administrative tasks such as filing, faxing, and scanning documents
  • Collaborate with dental staff to ensure efficient patient flow and excellent patient care
  • Follow office protocols and procedures to maintain confidentiality and HIPAA compliance

Requirements:

  • Proven experience as a Dental Receptionist or similar role in a dental office setting
  • Proficiency in dental software and scheduling systems (experience with Dentrix or similar software preferred)
  • Excellent communication skills, both verbal and written
  • Strong interpersonal skills with the ability to build rapport with patients and staff
  • Exceptional organizational skills and attention to detail
  • Ability to multitask and work effectively in a fast-paced environment
  • Knowledge of dental terminology and procedures is preferred
  • High school diploma or equivalent; additional certification as a Dental Assistant is a plus