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Bilingual Customer Service Representative
4 months ago
Bilingual Customer Service Representative
Location:
Franklin, MA
Hours:
- Full time hours
- Monday - Friday
- 8:00 am - 5:00 pm
Position Requirements:
- Bilingual in Spanish - REQUIRED
- High school diploma or equivalent
- 3-5 years of experience in a customer service background, preferably in a manufacturing environment
- Strong customer orientation and common-sense approach to helping customers
- Excellent interpersonal and communication skills, both oral and written, with emphasis on listening to customers
- Demonstrated ability to multi-task, handle frequent interruptions and shift priorities
- Detail Oriented
- Excellent PC skills required, using Microsoft Windows, Word, Excel, Outlook
- Demonstrated ability to work in multiple platforms
- CRM experience preferred
Pay Rate:
- $25-29 / hour depending on experience
