Entry Level Assistant- Customer Service/Marketing

4 weeks ago


Kansas City, United States OTW Full time
Job DescriptionJob Description

Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service & Marketing Assistant. Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.

In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.

Key Responsibilities of a Customer Service & Marketing Assistant:

  • Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
  • Maintain a deep understanding of our client's products or services to provide accurate information to customers
  • Adhere to company policies, procedures, and ethical standards
  • Stay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvement
  • Maintain detailed records of customer interactions through company’s key performance indicators provided in training
     

Requirements of a Customer Service & Marketing Assistant:

  • High school diploma or equivalent
  • Previous customer service or related experience preferred, but not required
  • Proven interpersonal skills 
  • Ability to remain patient and composed, even in challenging customer situations
  • Flexibility to adapt to changing customer needs and departmental requirements.
  • Effective time management and organizational skills to handle multiple customer inquiries efficiently.
  • Adherence to company policies, industry regulations, and ethical standards.
  • A track record of punctuality and reliability in meeting work schedules.
  •  Ability to meet or exceed company’s performance metrics



 

#LI-Onsite


 

Powered by JazzHR

raAP45160t



  • Kansas City, United States TM Services Full time

    Job DescriptionJob DescriptionAs a leader in experimental marketing, we specialize in creating and implementing customized on-site marketing strategies for a large portfolio of clients. By using a personalized approach to brand recognition, we can connect brands directly with consumers.In this entry-level role, the Marketing Assistant will use their...


  • Kansas City, United States TM Services Full time

    Job DescriptionJob DescriptionAs a leader in experimental marketing, we specialize in creating and implementing customized on-site marketing strategies for a large portfolio of clients. By using a personalized approach to brand recognition, we can connect brands directly with consumers.In this entry-level role, the Marketing Assistant will use their...

  • Account Manager

    4 weeks ago


    Kansas City, United States Threshold Marketing Inc. Full time

    Threshold Marketing is a leading professional service and consulting firm specializing in telecommunications. We pride ourselves on providing clients with a personal, professional approach to promotional marketing and customer acquisition. The main purpose of the Entry Level Account Manager is to engage and assist customers in all aspects of the accounts we...


  • Kansas City, United States Createify Form Full time

    Job DescriptionJob DescriptionDescriptionJob Title: Entry Level Customer Service AssistantCompany: Createify FormLocation: Kansas CityPosition Type: Full-timeSalary Range: $850 - $1250 per weekJob Overview:We are seeking a highly motivated and enthusiastic individual to join our team as an Entry Level Customer Service Assistant. In this role, you will be...


  • Kansas City, United States Otw Llc Full time

    We are a leading marketing organization headquartered in Kansas City. We are actively seeking a dedicated individual who is passionate about community service to join our nonprofit marketing team.The Entry Level Marketing Coordinator role is an entry-level position that collaborates closely with our direct fundraising team to meticulously plan, coordinate,...


  • Kansas City, United States Fresh Form Draft Full time

    Entry Level Marketing AssistantDepartment: Createify FormEmployment Type: Full TimeLocation: Kansas City, MOCompensation: $1,100 - $1,450 / weekDescriptionJob Title: Entry Level Marketing AssistantCompany: Createify FormLocation: Kansas CityPosition Type: Full-timeJob Overview:We are seeking a highly motivated and detail-oriented individual to join our team...


  • Kansas City, United States Otw Llc Full time

    Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service & Marketing Assistant. Our mission is to foster positive relationships with our customers and donors,...


  • Kansas City, United States Otw Llc Full time

    We are a leading marketing organization headquartered in Kansas City. We are actively seeking a dedicated individual who is passionate about community service to join our nonprofit marketing team. The Entry Level Marketing Coordinator role is an entry-level position that collaborates closely with our direct fundraising team to meticulously plan, coordinate,...


  • Kansas City, United States OTW Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service & Marketing Assistant. Our mission is to foster positive relationships with our...


  • Kansas City, United States OTW Full time

    Job DescriptionJob DescriptionWe are a leading marketing organization headquartered in Kansas City. We are actively seeking a dedicated individual who is passionate about community service to join our nonprofit marketing team.The Entry Level Marketing Coordinator role is an entry-level position that collaborates closely with our direct fundraising team to...


  • Columbia City, United States ECI Management Full time

    Job DescriptionJob DescriptionWith years of experience in the communication field, Ethereal Consulting has created relationship-based methods focused on our innovative marketing outreach techniques. There is no secret to our success. We simply build genuine, respectful, and transparent relationships with our clients and exceed their expectations. Our mission...


  • Kansas City, United States A.C.E. Executives Full time

    Job DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...


  • Kansas City, United States A.C.E. Executives Full time

    Job DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...


  • Kansas City, United States Fresh Form Draft Full time

    Entry Level Marketing CoordinatorDepartment: Createify Form Employment Type: Full Time Location: Kansas City, MO Compensation: $1,100 - $1,450 / week DescriptionJob Title:Entry Level Marketing Coordinator Company: Createify Form Location: Kansas City Position Type: Full-time Job Overview: We are seeking a highly motivated and enthusiastic individual to join...


  • Kansas City, United States Fresh Form Draft Full time

    Entry Level Marketing CoordinatorDepartment: Createify FormEmployment Type: Full TimeLocation: Kansas City, MOCompensation: $1,100 - $1,450 / weekDescriptionJob Title:Entry Level Marketing CoordinatorCompany: Createify FormLocation: Kansas CityPosition Type: Full-timeJob Overview:We are seeking a highly motivated and enthusiastic individual to join our team...


  • Kansas City, United States Createify Form Full time

    Job DescriptionJob DescriptionDescriptionJob Title:Entry Level Marketing CoordinatorCompany: Createify FormLocation: Kansas CityPosition Type: Full-timeJob Overview:We are seeking a highly motivated and enthusiastic individual to join our team as an Entry Level Marketing Coordinator. In this role, you will assist in executing marketing strategies, developing...


  • Kansas City, United States TM Services Full time

    Job DescriptionJob DescriptionWe are a premier management firm specializing in marketing campaigns in Kansas City. Our nationally accredited entry level management team is our reason for continued success and development. As we begin to launch new marketing campaigns for an essential service provider, we need to fill an Entry Level Management position with...


  • Kansas City, United States LM Marketing Inc Full time

    Job DescriptionJob DescriptionJunior Marketing Associate will assist the marketing team in implementing all marketing activities, working closely with customers to increase brand awareness, drive sales, and generate new business leads. We help our clients improve their brand awareness and management through events and in-store promotions.This is an...


  • Kansas City, United States Otw Llc Full time

    Here at OTW Events , we are a passionate and driven team committed to making a meaningful impact on our community. We are seeking an Entry Level Client Marketing Manager to support our new and existing nonprofit clients in their mission to expand their charitable reach. This role requires a proactive approach to innovative fundraising initiatives that...


  • Kansas City, United States Otw Llc Full time

    Here at OTW Events, we are a passionate and driven team committed to making a meaningful impact on our community. We are seeking an Entry Level Client Marketing Manager to support our new and existing nonprofit clients in their mission to expand their charitable reach. This role requires a proactive approach to innovative fundraising initiatives that enhance...