Customer Relations

2 weeks ago

Laurel, United States HOMEFIX CUSTOM REMODELING Full time
Job DescriptionJob Description

** Industry Experience Preferred **

We are seeking an outgoing and customer service-oriented relationship specialist to join our organization and work with our clients. In this role, you will be responsible for meeting with clients virtually , educating them about our services, and guiding them to make the best decisions. You’ll also play a key part in entering critical data into various systems.

Relationship Specialist Duties and Responsibilities

  • Maintain good relationships with clients so that the business can maximize the value of those relationships
  • Identify key contacts at potential client companies to establish and foster relationships
  • Data Entry
  • Participate in one-on-one meetings with clients to explain services to guide their choices
  • Understand the problems and challenges of clients and identify ways the business could better address those needs
  • Grow the business by identifying new sales and business development opportunities
  • Provide excellent service to maintain a positive reputation for the business
  • Resolve any customer complaints promptly and professionally

Relationship Specialist Requirements and Qualifications

  • Ability to build, foster, and maintain positive professional relationships
  • Devotion to high-quality customer service
  • Excellent interpersonal communication skills
  • Keen analytical and research abilities
  • Problem-solving and conflict resolution capabilities
  • Willingness to develop an in-depth understanding of the business and related services
  • Bachelor’s degree in business, marketing, management, or related field
  • 3+ years of experience in a sales or customer service role
  • Outgoing and customer-oriented attitude
Company DescriptionDynamic and growing Home Improvement company with endless opportunities for advancement and growth. Amazing company culture that promotes individualism, nurtures creativity and new ideas. We conduct employee reviews regularly and reward production, improvement and results.

Do you find yourself asking this question? "How am I supposed to have 3-5 years experience if nobody will give me a chance?" If so, look no further. You have found the company that has and will continue to personally create the future leaders of the home improvement industry

HCR has served homeowners since 1990. We have made thousands of homeowners happy through the years with three simple rules for running our business: Hire GREAT people, choose the best products, and when there's a problem, make it rightCompany DescriptionDynamic and growing Home Improvement company with endless opportunities for advancement and growth. Amazing company culture that promotes individualism, nurtures creativity and new ideas. We conduct employee reviews regularly and reward production, improvement and results. \r
\r
Do you find yourself asking this question? "How am I supposed to have 3-5 years experience if nobody will give me a chance?" If so, look no further. You have found the company that has and will continue to personally create the future leaders of the home improvement industry\r
\r
HCR has served homeowners since 1990. We have made thousands of homeowners happy through the years with three simple rules for running our business: Hire GREAT people, choose the best products, and when there's a problem, make it right

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