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Part-Time Teller

2 months ago

Chesapeake, United States ServisFirst Bank Part time
Job DescriptionJob Description

At ServisFirst, Our Name is Our Mission.

DUTIES AND RESPONSIBILITIES

The Part-Time Teller is responsible for delivering quality customer service through efficient handling of routine over-the-counter transactions and for recognizing and acting upon sales opportunities that present themselves during the transactions.

The incumbent will:

  • Process deposits by receiving checks and cash for deposit, verify the deposit amount, examine the checks for necessary endorsements and request any required identification
  • Cash checks and pay out funds to clients after verifying signatures and the availability of funds in the account from which the check is being drawn
  • Provide clients with transaction receipts (e.g., deposit slips, etc.) derived from the transaction information entered into the system
  • Cross-sell the Bank’s other products and services, refer clients to appropriate personnel as needed
  • Count and balance currency, coins and checks received daily for deposit ensuring the accuracy of all funds counted and balanced
  • Balance cash drawer daily and verify cash being returned to the vault
  • Open, verify, count and balance deposited funds removed from night depositories
  • Perform customer service duties as needed via phone or in person by assisting clients with inquiries about account information and Bank products or direct calls to proper Bank personnel
  • Provide guidance and maintenance for new and existing accounts including client address changes, balance verification, miscellaneous charges, etc.
  • Sell coins to the vault ensuring that all required steps are taken as stated in Bank policy and procedures
  • Accept loan and installment payments from clients
  • Identify and report suspicious transaction activity and potential security threats
  • Operate computer terminal or personal computer to process account activity, determine balances and resolve problems within given authority
  • Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies

Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.

Note: Additional duties and responsibilities may be assigned.

MINIMUM QUALIFICATIONS

  • High school diploma or equivalent
  • Six (6) months of related experience, particularly in cash handling and customer interaction
  • Excellent customer service skills, as demonstrated by previous experience interacting with customers and responding to requests
  • Excellent communication skills
  • Knowledge of basic accounting, with experience reviewing numerical information and balancing
  • Ability to accurately count and handle cash
  • Experience using Microsoft Outlook, Word and Excel

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

The physical requirements and environmental conditions of this position consist primarily of:

  • Sustained standing and sitting
  • Frequent use of PC, including typing or sustained attention to monitor
  • Occasional lifting of basic office files or equipment up to 20 lbs
  • Normal office environment with comfortable internal temperatures and low level noise


EOE/AA

Company DescriptionServisFirst Bank is a full service commercial bank focused on commercial banking, correspondent banking, treasury management, private banking and the professional consumer market, emphasizing competitive products, state of the art technology and a focus on quality service. The Bank offers sophisticated treasury management products, Internet banking, home mortgage lending, remote deposit express banking, international banking, and highly competitive rates.Company DescriptionServisFirst Bank is a full service commercial bank focused on commercial banking, correspondent banking, treasury management, private banking and the professional consumer market, emphasizing competitive products, state of the art technology and a focus on quality service. The Bank offers sophisticated treasury management products, Internet banking, home mortgage lending, remote deposit express banking, international banking, and highly competitive rates.