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Training and Operations Manager

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Ellicott City, United States DreamCrafters Management Full time
Job DescriptionJob Description

Dreamcrafters Management is looking for a self-driven individual to join our management team to continue facilitating the success we’ve seen within our teams and the consulting services we provide. For our organization to continue witnessing the advancement of our clients, we need the ideal candidate to be developed into a Training and Operations Manager role. Our Training and Operations Managers oversee our team members' consulting and sales services. Our Training and Operations Managers start by learning hands-on the best tactics and strategies to improve revenue and brand recognition. We need a true powerhouse in the Training and Operations Manager role that can simultaneously manage multiple projects and employees to drive sales and exceed expectations for our Pittsburgh office and beyond 

As a Training and Operations Manager, working on the team's ongoing training and leadership development is pivotal to continuing the growth and success we’ve seen with the fortune 500 companies we represent and consult. So having an internal drive and positive attitude is imperative to learning the systems we use and the overall responsibilities of the Training 

and Operations Manager. The Training and Operations Manager needs to be able to lead from the front, using numerous sales systems, structures, and pedagogies to help train and develop the representatives of our sales team alongside upper management. You would be trained to lead by example within the organization and replicate that success in the rest of the team they oversee as the Training and Operations Manager. 
 

Training and Operations Manager Responsibilities: 

  • Increase sales success and assurance by exemplifying internal systems and practices and training entry-level representatives on sales and marketing strategies to use with consumers directly
  • Develop numerous representatives within our sales and consulting departments to drive consumer engagement through active listening, negotiation tactics, sales strategies, and relationship building
  • Attend meetings with fellow Training and Operations Managers regarding sales targets, team performance, and expansion opportunities
  • Maintain individual sales and communication responsibilities, including weekly performance metrics with individual and the larger team’s weekly sales
  • Interact directly with consumers to assist and educate them on the products and services we provide, leading to sales success for our fortune 500 clients

Required experience and qualities for a Training and Operations Manager include the following: 

  • 4-year degree in the field of Management, Business Administration is desired
  • 2 years of experience in a management or leadership role 
  • A strong growth mindset to enhance current skills and execute constructive criticism 
  • Confidence in leading a diverse team and encouraging advancement in performance
  • A self-starting attitude and an undeniable drive to lead by example
  • Exceptional Interpersonal skills in interacting with consumers 

Perks: 

  • Competitive pay 
  • Travel opportunities for top performers within the company
  • Positive work atmosphere where teamwork is supported
  • All major Holidays off
  • Potential for Bonuses weekly