See more Collapse

Area Personal Care Center and Crematories Manager

4 weeks ago

Falls Church, United States Dignity Memorial® Providers Full time
Job DescriptionJob Description

Job Description Summary

Manage the daily operations of multiple locations within the Funeral Home industry. Responsible for short-term planning, operations, and developing a professional and effective staff, and exceeding client family expectations.

Job Description

Financial Management

  • Develop annual business plan
  • Work with local and Market Leadership to develop annual business plan and budget as well as financial and operational initiatives 
  • Accountable for monitoring and achieving annual operational goals and making appropriate sustainable business decisions
  • Approve expenditures and invoices including overtime

 

Operations                                                   

  • Manage the day-to-day activities ensuring on-time services; exceeding client family expectations
  • Remove barriers, encourage ideas, and identify improvements
  • Resolves moderately complex problems; provides resolution guidance to supervisors and empowering accountability
  • Assure the location’s operating practices comply with applicable federal & state/provincial regulations and Company policies
  • Responsible for establishing location goals and priorities
  • Develop, communicate, and monitor goals, priorities, processes and procedures
  • Manage frontline supervisor’s responsibilities, expectations, and accountabilities
  • Effectively present and communicate Company and Market strategies, values, and goals to location staff
  • Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
  • Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements 
  • Maintain building, facilities, and grounds in a clean, manicured, and working order budgeting appropriately for repairs including equipment and furniture
  • Ensure all safety, quality control, and compliance standards are adhered  

 

People Development           

  • Develop a strong, trusting, and reliable team
  • Understand team members career aspirations and provide assignments to develop skills and/or close gaps
  • Constructively address issues and provide tangible and appropriate feedback
  • Develop frontline supervisors’ proactive and collaborative management style in order to increase employee engagement and minimize turnover
  • Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration
  • Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff
  • Establishes pay, recommends pay increases, special pays, and career advancements
  • Discipline staff as necessary; writes development plans to close behavior or skill gaps
  • Collaborates with Human Resources throughout discipline, development, and termination processes
  • Recommends and discusses terminations with Market Leadership. 

 

Other                                                        

  • Funeral Home Management builds and expand brand and product awareness in order to increase sales and market share
  • May network with key community leaders to build business relationships, influence, and support the community
  • Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
  • Develop and implement plans to improve customer satisfaction index and on-line community reviews 
  • Other responsibilities as requested or assigned
  • Depending upon location size and schedules, may assist with arrangements, preparation of visitation and/or services, driving, or transporting thus demonstrating leadership and teamwork

 

MINIMUM Requirements

 

Education

  • High School Diploma or equivalent required
  • At least twelve (12) hours college courses in Finance & Accounting strongly preferred

 

Certification/License

  • Embalming Licensure may be required depending on state/provincial regulations & requirements.

 

Experience

  • At least seven (7) years industry experience in applicable discipline with progressively increased responsibilities
  • Funeral Home Management experience required
  • At least two (2) years’ experience managing people and effectively managing budgets and expense control required

 

Knowledge, Skills and Abilities

  • Knowledgeable in industry competitive pricing, demographic patterns, and market competition
  • Knowledgeable in Financial and Business acumen
  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
  • Proficient in MS Office suite including Outlook, Word, Excel, & PowerPoint

 

Work CONDITIONS

 

Work Environment

  • Work indoors and outdoors during all seasons and weather conditions
  • Exposure to various chemicals and fluids
  • Limited amount of local and/or multiple location traveling required
  • Professional Dress is required when in contact with families 

Work Postures

  • Frequent, continuous periods of time standing, up 6 hours per day
  • Sitting continuously for many hours per day, up to 6 hours per day
  • Climbing stairs to access buildings frequently

Physical Demands

  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
  • Ability to lift up to 50 lbs. to assist with moving bodies

Work Hours

  • Working beyond “standard” hours as the need arises
  • Travel up to 25%
Company DescriptionAs Dignity Memorial® providers, we believe there is no greater responsibility than honoring and preserving the story of one’s life. Whether you’re planning a funeral for a loved one, or making your own arrangements in advance, the celebration of a lifetime begins with Dignity Memorial’s compassionate funeral planners. As North America’s largest provider of funeral, cremation, and cemetery services, the Dignity Memorial network cares for thousands of families each year.

What does that mean to you? Our associates feel that funerals and memorial services should be as unique as the individual they honor. We help families create meaningful memorials to truly celebrate the life of their loved one.Company DescriptionAs Dignity Memorial® providers, we believe there is no greater responsibility than honoring and preserving the story of one’s life. Whether you’re planning a funeral for a loved one, or making your own arrangements in advance, the celebration of a lifetime begins with Dignity Memorial’s compassionate funeral planners. As North America’s largest provider of funeral, cremation, and cemetery services, the Dignity Memorial network cares for thousands of families each year.\r
\r
What does that mean to you? Our associates feel that funerals and memorial services should be as unique as the individual they honor. We help families create meaningful memorials to truly celebrate the life of their loved one.

We have other current jobs related to this field that you can find below

  • Area Personal Care Center and Crematories Manager

    2 weeks ago

    Falls Church, United States Service Corporation International Full time

    **Our associates celebrate lives. We celebrate our associates.** **Consider the possibilities of joining a Great Place to Work!** Manage the daily operations of multiple locations within the Funeral Home industry. Responsible for short-term planning, operations, and developing a professional and effective staff, and exceeding client family...

  • Office Administration Manager

    6 days ago

    Falls Church, United States SCI Shared Resources LLC Full time

    Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Manages, delegates, and performs the overall administrative function of a funeral home, cemetery and or crematory operation. Manages and coordinates the activities of support staff to ensure the highest quality services and products are...

  • Center Manager

    2 weeks ago

    Falls Church, United States 4Ever Young Falls Church Full time

    **CENTER MANAGER JOB DESCRIPTION**: **Customer Service** - Maintain high standards of customer service at all times; set an example for the team and go above and beyond to deliver a great experience to every patient. **Team Management** - Manage the weekly schedule to make sure there is adequate staffing coverage at all times, including during vacations,...

  • Call Center Manager

    3 weeks ago

    Falls Church, United States Ameritech Construction Full time

    Job description Call Center Manager Wanted! Earn $80K-$125K uncapped with base and commission Employment type: Full time, not remote Experience in a call center with outbound calling is REQUIRED We are a 30+ year old Multi Million dollar Home Improvement company that is seeking an energetic leader to be our Call Center Manager. We are one of the largest...

  • Center Manager

    2 weeks ago

    Falls Church, Virginia, United States 4Ever Young Falls Church Full time

    CENTER MANAGER JOB DESCRIPTION:Customer Service Maintain high standards of customer service at all times; set an example for the team and go above and beyond to deliver a great experience to every patient.Team Management Manage the weekly schedule to make sure there is adequate staffing coverage at all times, including during vacations, illness, or other...

  • Personal Trainer

    4 weeks ago

    Falls Church, United States Golds Gym DC Metro Area Full time

    Job DescriptionJob DescriptionPosition Scope: As a Gold's Personal Trainer, you'll help our members achieve their potential through fitness by providing customized fitness programs to our members including education and guidance on proper nutrition, cardiovascular exercise, resistance training and other programs.Major Responsibilities:Conduct service...

  • Personal Care Assistant

    2 weeks ago

    Falls Church, United States ComForCare Home Care - Fairfax & Loudoun County Full time

    Elevate Your Career with **_ComForCare Fairfax & Loudoun County!_** **It's not just a place to work - it's a community where you can thrive while making a meaningful impact. Join us as a caregiver and discover why we stand out from the rest. **Why Choose ComForCare?** - Be part of a winning team: Our caregivers are the heart and soul of our success. -...

  • RN Case Manager-Home Health Care

    2 months ago

    Falls Church, United States American Care Partners Full time

    Job DescriptionJob DescriptionRN Case Manager-Home health careAmerican Care Partners (ACP), a State Licensed, Medicare & Medicaid certified, and Joint commission (JACHO) Accredited Home Health Care Agency serving Falls Church Fairfax, and all five counties in Northern Virginia area for personal care services, Private Duty In-Home Nursing Services, and...

  • RN Case Manager-Home Health Care

    4 weeks ago

    Falls Church, United States American Care Partners Full time

    Job DescriptionJob DescriptionRN Case Manager-Home health careAmerican Care Partners (ACP), a State Licensed, Medicare & Medicaid certified, and Joint commission (JACHO) Accredited Home Health Care Agency serving Falls Church Fairfax, and all five counties in Northern Virginia area for personal care services, Private Duty In-Home Nursing Services, and...

  • Personal Care Assistant

    1 month ago

    Falls Church, United States ComForCare Home Care - Fairfax & Loudoun County Full time

    Job DescriptionJob DescriptionElevate Your Career with ComForCare Fairfax & Loudoun County! It's not just a place to work it's a community where you can thrive while making a meaningful impact. Join us as a caregiver and discover why we stand out from the rest.Why Choose ComForCare?Be part of a winning team: Our caregivers are the heart and soul of...

  • Cst Area Manager

    2 weeks ago

    Falls Church, United States Amentum Full time

    Amentum is excited to offer a **Construction Surveillance Technician (CST) Area Manager** position within our National Security Intelligence Group. Our team is looking for charismatic leaders with strong communication and problem-solving skills. This is full time position managing a Construction Surveillance Team. The CST Area Manager will work a flexible...

  • Patient Care Assistant

    3 weeks ago

    Falls Church, United States Capital Area Pediatrics Full time

    Job DescriptionJob DescriptionCapital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring Patient...

  • CST Area Manager

    1 week ago

    Falls Church, United States Amentum Full time

    Amentum is excited to offer a Construction Surveillance Technician (CST) Area Manager position within our National Security Intelligence Group. Our team is looking for charismatic leaders with strong communication and problem-solving skills. This is full time position managing a Construction Surveillance Team. The CST Area Manager will work a flexible...

  • Sales Manager III

    2 months ago

    Falls Church, United States SCI Shared Resources LLC Full time

    Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and...

  • Sales Manager III

    4 weeks ago

    Falls Church, United States SCI Shared Resources LLC Full time

    Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and...

  • Medical Assistant

    1 week ago

    Falls Church, United States Virginia Hospital Center Full time

    **Medical Assistant - Primary Care** **Location**:Falls Church **Job Type**:Full-time **Requirements**: - High School Diploma - Completion Assistant (MA) educational program preferred but not required. - Certification in basic life support through the American Heart Association and knowledge of the Bloodborne Pathogen Standard required. - **Minimum 6...

  • Office Administration Manager

    6 days ago

    Falls Church, United States Service Corporation International Full time

    Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Manages, delegates, and performs the overall administrative function of a funeral home, cemetery and or crematory operation. Manages and coordinates the activities of support staff to ensure the highest quality services and products are...

  • Administrative Assistant

    3 weeks ago

    Falls Church, United States SCI Shared Resources, LLC Full time

    Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support...

  • Personal Care Assistant Falls Church

    1 week ago

    Falls Church, United States Comforcare Home Care - Fairfax & Loudoun County Full time

    Elevate Your Career with ComForCare Fairfax & Loudoun County! It's not just a place to work it's a community where you can thrive while making a meaningful impact. Join us as a caregiver and discover why we stand out from the rest.Why Choose ComForCare?Be part of a winning team: Our caregivers are the heart and soul of our success.Flexible schedules...

  • Care Coordinator III- Transfer Center

    6 days ago

    Falls Church, United States Inova Full time

    The Patient Care Coordinator III provides industry leading clinical coordination and facilitation services to meet the healthcare needs of patients entering the system. Works in a dynamic and team focused environment, must be highly organized, be able to communicate effectively in person and over multiple written and verbal electronic modalities. In...