Business Logistics Coordinator
3 weeks ago
Description
We're looking for a Business Logistics Coordinator, working in the Telecommunications industry in Fort Worth, Texas, United States.
- Investigate and work on resolution of carrier shipping, working closely with the fraud teams or warehouse related issues to prevent negative customer experiences or impacts to the company by identifying fraudulent claims, carrier related issues, 3PL issues or systemic issues that are driving a negative customer experience.
- Collaborate with our 3rd party warehouses, carriers, and internal Supply Chain and IT partners.
- Meeting daily service level commitments of an average of 80 tickets resolved per day and is responsible for their accuracy above all.
- Strong troubleshooting and problem solving skills
- Ability to work in a team environment, fostering engagement from internal team members in order to achieve team goals.
- Aggressive self-starter that can succeed working independently in a highly dynamic environment.
- Proven ability to organize conflicting priorities and optimize customer impacting solutions .
- Proficient with MS Word and Excel, Slack.
As an employee-owned, women-led organization, we have a long-standing commitment to fostering a diverse and inclusive workforce while helping our clients achieve the same. We’re inspired to do our best work every day because our best work enriches careers and lives, drives business successes, and fuels technology innovation.Company DescriptionDiversity is our legacy, our today, and our tomorrow.\r
As an employee-owned, women-led organization, we have a long-standing commitment to fostering a diverse and inclusive workforce while helping our clients achieve the same. We’re inspired to do our best work every day because our best work enriches careers and lives, drives business successes, and fuels technology innovation.
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