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Store Manager
2 months ago
The Store Manager at Portland Gear is responsible for the overall operations of their respective retail store, including financial performance, customer service, inventory management, and employee management. You will play a key role in creating a positive shopping experience for customers, driving sales, and upholding the integrity of our brand.
You will oversee visual merchandising efforts, ensure store maintenance and cleanliness, and handle customer complaints and inquiries.
The Retail Manager must have strong leadership skills, the ability to motivate and train employees, excellent communication skills, and an understanding of the retail industry. You must be able to analyze data and make informed decisions to improve store performance and drive growth. As a Retail Manager, you must also be flexible, adaptable, and able to handle multiple tasks and responsibilities effectively.
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Manager Responsibilities
- Leading and managing a team of sales associates, including setting goals, providing feedback and coaching, and conducting performance evaluations
- Hiring, training, and retaining a team of sales associates.
- Overseeing inventory management, ordering new products, and ensuring that the store is fully stocked at all times.
- Monitoring sales performance and implementing strategies to increase revenue and profitability. The ability to identify opportunities and analyze business needs to make informed business decisions.
- Providing excellent customer service and handling customer complaints or issues in a professional and timely manner
- Implementing loss prevention strategies
- Maintaining a clean and organized store, including conducting regular inventory counts and implementing store layout changes as needed.
- Overseeing store displays and visual merchandising.
- Working closely with the mall/building management team to ensure that Portland Gear's store aligns with any policies and procedures
- Conducting team training and bonding when fit