Inside Sales Representative
2 weeks ago
Customer Service Representative - Direct hire opportunity
Requirements:
- 2-5 years' experience in customer service, inside sales, or account management.
- 2 years of technical sales background
- Inside Sales within a manufacturing environment
- Ability to work well in a fast-paced environment and support other departments as needed.
- Excellent communication, problem-solving, and customer service skills.
- Attention to detail, ability to prioritize tasks, and maintain accuracy.
- Team player with a positive attitude.
- Bilingual in Spanish is a plus
- Proficiency using ERP systems
Responsibilities:
- Provide product information and resolving issues.
- Manage returns and freight claims.
- Analyze customer complaints and provide appropriate solutions.
- Process orders in the ERP system and provide sales and freight quotes.
- Support the Sales Team by coordinating trade shows, product training, and special projects.
Compensation and Benefits:
- Salary based on experience ($23.00 - $26.00 per hour).
- Benefits package including Medical, Dental, Sick, and 401k.
- Flexible schedule.
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