Employee Advocate
4 weeks ago
- Review and process employer-submitted information required to maintain employee account information and process benefits.
- Communication with customers via email and limited phone work to update, clarify, and correct employer and employer records.
- Processing annual ER submissions such as certified salaries and payroll calendars and updating approved employer contacts.
- Maintaining spreadsheets, running reports, and tracking workloads.
- Other duties as assigned to support the Advocate Teams in meeting service levels and customer satisfaction goals.
Experience and Qualifications:
- Associate degree and at least one year of customer service experience; or High School diploma/GED with three years of customer service experience
- Experience in financial services, insurance, group benefit, or the pension industry
Please contact our office to discuss how we can assist "YOU" in your employment search.Company DescriptionAlpha Rae Personnel is a full-service Universal Staffing and Executive Search firm with a proven track record of success. We have over 30 years of experience placing candidates for many different kinds of positions with a wide variety of companies locally, regionally, and all over the United States. \r
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Please contact our office to discuss how we can assist "YOU" in your employment search.
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