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Deskside Support Technician
4 weeks ago
Stable and growing company has an immediate need for a Deskside Support Technician on a direct hire basis. In this role, you will work as a key IT Support person for a Regional office while also supporting the overall ticket queue company-wide. Much of this work is hardware support, including the ability to deploy, support and troubleshoot hardware (PC's, laptops, printers), working with iManage (DMS), AV equipment, support the phone system, and more.
This is a great opportunity to work at a reputable company This company offers full benefits, weekly telecommute options (after initial 5 days/week ramp up), competitive salaries, 401K matching, and much more
Requirements:
- Bachelor's Degree and/or relevant IT certifications.
- 3+ years of IT Deskside support experience level 1 and level 2 - laptops, desktops, printers, phone system troubleshooting, remote access systems, etc.
- Strong understanding of LAN and WAN.
- Excellent phone and deskside etiquette.
- Solid foundation and understanding around MS Suite, LAN and WAN, IT hardware including PC's, Laptops, and Printers.
- Preference: Law Firm experience, iManage.
- Additional skills: Adobe, video conference equipment support; Office 365 experience.
Our success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.Company DescriptionfirstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in. \r
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Our success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.
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