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Client Care Coordinator

2 months ago

Dunwoody, United States Home Instead - Georgia Full time
Job DescriptionJob Description

Home Instead is proud to work with organized individuals that help in our mission to enhance the lives of aging adults and their families. The Client Care Coordinator is expected to perform a variety of duties that relate to client care including care consultations with potential clients and family members, client/Care Professional introductions and quality assurance visits with existing clients.


Primary Responsibilities:

  • Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.
  • Conduct Service Inquiries and Care Consultations as needed following the consultative sales process.
  • Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service.
  • Work with other team members to coordinate various aspects of a client’s care.
  • Conduct client/Care Pro introductions with every new client and with every new Care Pro.
  • Work with clients and their families on the various issues that may arise to ensure they are getting resolution to issues as well as receiving the services needed.

Benefits:

  • Health Insurance
  • Paid Vacation
  • Paid Holidays
  • Vision & Dental Coverage Available
  • Personal & Professional Ongoing Training
  • Extremely Talented and Supportive Team Atmosphere
Company DescriptionCare Professionals are at the heart of what we do - providing the very best home care experience. That's why we call them Care Pros. You care for others, let Home Instead care for you.Company DescriptionCare Professionals are at the heart of what we do - providing the very best home care experience. That's why we call them Care Pros. You care for others, let Home Instead care for you.