Water Restoration Technician

2 weeks ago


Orlando, United States Servpro of West Orange Full time
Job DescriptionJob Description

Summary:

The Remediation/Restoration Lead Tech prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the Remediation Lead Tech demonstrates to customers and clients the company’s "Like it Never Happened" commitment.

 

Primary Responsibilities:

  • Facilitate a positive customer experience and ensure customer satisfaction of services.

  • Communicate clear expectations to Remediation/Restoration Technicians and supervise their activities.

  • Coordinate and perform restoration processes as scheduled and ensure quality control. We are specifically looking for someone to lead the mold division.

  • Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. PPE and safety on each job is important.

  • Follow and oversee safe work practices and adherence to safety and risk management guidelines.

  • Document a detailed and accurate job file to support the services provided. Production Manager will be a key person the Lead Remediation Tech will be working with to support you.

  • Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.

  • Coach and train Remediation/Restoration technicians.

  • Communicate with Production managers and office staff on project progress and issues.

  • Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned..

  • Continue development of Restoration expertise in services, cleaning products, and equipment.

  • Other tasks/duties as required by employer.

 

Experience Requirements:

  • IICRC certifications preferred.

  • Minimum 5 years of experience in mold remediation, building/designing containment, water restoration, or construction.

  • Experience in a supervisor role preferred.

  • Effective written and oral communication skills.

  • General knowledge of plumbing and electrical.

  • The use of Personal Protective Equipment.

Company DescriptionWe are an emergency service/restoration company, been servicing Central Florida for 38 years. Our services include water, fire and mold clean-up/remediation/restoration for residential and commercial properties. We also offer re-build services.Company DescriptionWe are an emergency service/restoration company, been servicing Central Florida for 38 years. Our services include water, fire and mold clean-up/remediation/restoration for residential and commercial properties. We also offer re-build services.

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