Registered Nurse

2 months ago

Greensboro, United States ASCEND CARE TOGETHER LLC Full time
Job DescriptionJob DescriptionBenefits/Perks
  • Flexible Scheduling
  • Competitive Compensation
  • Careers Advancement 
Job SummaryWe are seeking a Registered Nurse to join our team as our Service Supervisor. In this role, you will primarily be creating and managing a plan of care for individual patients. You are a Registered Nurse (RN) who operates with great attention to detail and a big heart. You take pride in creating personalized care plans for patients and are able to observe and communicate effectively in your patient's best interest. To succeed, you should have demonstrated knowledge and skill in current nursing practices as well as a strong penchant for solving problems. 

The Service Supervisor shall be responsible for supervising each type of home care service offered by Ascend Care Together either directly or by contract. This individual may be the supervisor for one or more home care services and may also serve as the Agency Director.
He or she has the authority to make decisions related to client care and the delivery of services. Major decisions shall require consultation with the Agency Director. He or she reports directly to the Agency Director and serves as a key liaison between the management, staff, clients, and external stakeholders.
Responsibilities 
  • Coordinate with other colleagues to assess, plan, implement, or evaluate patient care plans 
  • Document any changes in patient conditions and report on changes 
  • Maintain accurate records of patient care and discuss observations with the Director
  • Must be continuously available for supervision during the hours that services are provided.
  • Conducting the initial assessment of new clients.
  • Developing the Plan of Care for new clients and updates.
  • Conducting supervisory visits as per agency policies.
  • Managing in-home aides, companions, sitters/ respite care workers
  • Verifying competencies of Aides and Companion/Sitters by return demonstration of skills and documenting that they are competent to perform all client care tasks or activities to which they are assigned.
  • Onboarding in-home care workers.
  • Conducting quarterly case reviews.
  • Documenting each supervisory visit.
  • Ensuring that the caregivers are adhering to job descriptions/assigned tasks.
  • Promoting customer satisfaction.
  • Responding to incoming service inquiries.
  • Developing and maintaining an in-service training schedule.
  • Managing employees’ schedules and assigning shifts.
  • Managing callouts and hiring tasks.
  • Providing staff performance evaluations as appropriate.
  • Ensuring appropriate staffing levels.
  • Participating in quality evaluation and improvement activities.
  • Ensuring the delivery of high-quality and client-centered care service
  •  Addressing quality improvement issues, and member complaints promptly and effectively.
  •  Conducting ongoing client satisfaction activities.
  • Assuring that the numbers and qualifications of personnel available to provide services are sufficient to meet the needs of the clients.
  • Recruiting, hiring, training, and supervising qualified staff members.
  • Communicating the agency's mission, vision, and strategic goal 
  • Ensuring compliance with all relevant federal, state, and local regulations governing home care agencies.
  • Maintaining open communication channels with staff, clients, families, and external
  • stakeholders
  • Regularly communicating updates, changes, and expectations to all relevant parties.
  •  Identifying and mitigating risks associated with agency operations.
  • Fostering a culture of continuous improvement, encouraging staff to identify and implement best practices.

Qualifications
  • Currently licensed Registered Nurse (RN) in state of North Carolina 
  • Previous experience as a Registered Nurse is preferred
  • Excellent interpersonal and client care skills
  • Valid driver’s license 
  • First aid/CPR certification required
In-home Aide Supervisor:
A health care practitioner as defined in G.S. 90‐640(a); - for purposes of this section, "health care practitioner" means an individual who is licensed, certified, or registered to engage in the practice of medicine, nursing, dentistry, pharmacy, or any related occupation involving the direct provision of health care to patients.

  1. An individual who has at least two years of supervisory or management experience in home care or any other provider licensed pursuant to G.S. 131E or G.S. 122C; or

  2. An individual who holds a bachelor's degree in health, business, or public administration science and has at least one year of supervisory or management experience in home care or other licensed health care program.
Qualifications for Companion/Sitter Supervisor:

  1. Shall be a health care practitioner as defined in G.S. 90-640(a); or Shall have one year’s experience in home care, companion, sitter, or respite services, or any other provider licensed pursuant to G.S. 131E or G.S. 122C.

  2. Shall be a health care practitioner as defined in G.S. 90-640(a)
Additional Requirements:

Strong leadership, communication, and organizational skills.

Physical Requirements:

The Supervisor will be required to perform physical activities as needed for the role, such as walking, sitting, bending, and standing.

Working Conditions:

This position operates in an office environment and also travels to work in clients’ residences when required.

Disclaimer:

The above job description is not an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with this position. It may be subject to modification to meet agency needs.

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