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Fulfillment Specialist
2 months ago
Cogency Global Inc.
THE RIGHT RESPONSE
AT THE RIGHT TIME,
EVERY TIME
Position Title: Fulfillment Specialist
Location: Dallas, TX
Employment Type: Fulltime – Non-Exempt
Hours: 9:00 am to 5:00 pm
Salary: $40K -$45K
Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing team? If you answered yes to these questions, then we have a position you should apply for
Cogency Global is expanding and we want you
Cogency Global is a leader in corporate compliance is seeking a Client Service Specialist to work with our clients at Corporations, Law Firms, Lending Institutions or Small Businesses to provide legal and compliance services. Primary objectives include managing a dynamic workflow in an efficient manner, providing sustained operational excellence, meeting company goals and providing exceptional customer service.
Fulfillment Specialist Description and Responsibilities:
Fulfillment Specialists are non-client facing and are required to accept and process a high volume of requests sent from the branch offices through the OPUS Fulfillment queue. The UCC and Corporate requests and filings are processed at the various Secretaries of State over the counter, using online portals or by using other proprietary software available at Cogency Global.
· Must be deadline driven, ability to multi-task, using 2 monitors, multiple databases, and systems to include TRAC, OPUS, Outlook, and the Internet.
· Must thrive in a fast-paced environment and process at a methodical rate that allows a balance of quality and quantity; maintain error percentage of .50%
· Review and submit corporate filings, ensuring they adhere to the General Corporate Laws, Statutes and Guidelines.
· Serve as a liaison between Client Service Specialists in branch offices of Cogency Global, Service Company clients and the Secretaries of State.
· Process and complete document requests to include certified copies, good standings, certificates of facts.
· Serve as the subject matter expert and provide guidance to branch office colleagues such as fees and forms.
The skills, experience and qualifications required:
· Excellent customer service skills
· Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
· Team player
· Great written and verbal communication
· High level attention to detail
· Requires time management skills and ability to multitask
Together, we live our Core Values
Integrity: Doing the Right thing even when no one will know and walking the talk
Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.
Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture
No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy
What We Offer
· Educational assistance program for all of our eligible staff members
· An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year
· A commitment to diversity & inclusion
· 401k up to 5% price match, Access to FSA, Pre-Tax Transit benefit.
· 80% covered Medical Insurance & 80% covered Dental & Vision insurance
Company DescriptionCogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.Company DescriptionCogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.