Customer Service Rep

2 weeks ago


Cuyahoga Heights, United States Staffing Solutions Enterprises Full time
Job DescriptionJob DescriptionStaffing Solutions Enterprises is excited to partner with a local manufacturing company that has been around for over 70 years to identify a detailed, friendly Customer Service Rep This role is responsible for managing customer accounts and developing excellent customer relationships. 

Why you'll love it here
  • Work for a company that values its employees
  • Collaborative environment where everyone is focused on the same goal
  • Consistent schedule, benefits, and a 401K
What the ideal candidate needs to succeed:
  • Ability to adapt to changing priorities
  • Keen eye for detail with a focus on accuracy
  • Excellent communication skills
Some of your job duties:
  • Process sales orders, generate confirmations, verify pricing, shipping information and accuracy
  • Prepare and document customer requests for price quotes, lead times, product line content, credit, and warranty issues
  • Use computer database program to process transactions, maintain records, research part numbers, and keep customers updated on the production status of orders
  • Developcustomers trustful relationships with key contacts
Requirements:
  • High School Diploma or GED equivalency
  • Three years of relevant customer service 
  • Computer proficiency and good working knowledge of MS Office
#ZR
#SSEIND
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