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IT Support Technician
2 months ago
IT Support Technician
Job description:
We are an IT support firm seeking a technician to work full time in Vacaville.
Responsibilities will include:
*Administration and troubleshooting of Windows-based devices
*Administration of Microsoft 365 / Office 365
*Administration of a large Google-based environment including Google Workspace and Chromebooks
*Administration of Apple MAC and iOS devices
*Be able to provide training/assistance for end users
*Be able to manage user accounts and policies across multiple systems (Azure AD, Google Workspace, LoB-specific)
*Managing and responding to tickets via ZenDesk
More about the job:
This job is located onsite at our clients office in Vacaville. The client is a public charter school serving grades K-12. You will work within in a team of IT professionals that are responsible for the clients entire Technology department. Your day will (typically) be spent at a single location (main campus) but you may be required to travel between remote campuses as-needed. The general schedule is M-F ~8:00am to 5:00pm with a one-hour lunch. After-hours and weekend work rarely occurs but is sometimes necessary. This position reports to a remote manager.
Qualifications:
People skills: this is the number one requirement. You must have excellent communication and inter-personal skills.
Experience: 1+ years of experience supporting users in a helpdesk role
Polish: you must present yourself very well. You will be representing our company and on-site with our client every day. Please be able to write and speak clearly and concisely.
Initiative: you must be a self-starter that is capable of managing a task list and be able to identify new items that need to be completed.
Multitasker: you will be required to track multiple items at once (tickets, projects, etc.). Please be comfortable switching gears as necessary.
Other: This is an organization that works with children and as such you will be required to pass a background check and must have a clean record with no criminal history, no DUIs, no misdemeanors, no exceptions. Occasionally, you may be required to lift up to 50 pounds.
Bonus: Experience working in an education environment; industry standard IT certifications (A+, N+, Microsoft-based, etc.)
Company DescriptionCharter Tech Services is a fast growing IT firm founded in San Diego 15 years ago. We service private sector and public sector clients.Company DescriptionCharter Tech Services is a fast growing IT firm founded in San Diego 15 years ago. We service private sector and public sector clients.
