Janitorial Operations Manager

4 weeks ago

Roseville, United States Environment Control Full time
Job DescriptionJob Description

Operations Manager

At Environment Control we are a team of talented professionals that is committed to taking care of our employees, clients, and the locations we service.

We believe here at Environment Control that our personal measuring stick to success has to do with how closely our client’s comments match the services we provide. It is our goal to provide the most valuable service available and it is our desire to fulfill the needs in this industry with integrity, leadership and hard work.

We are looking for an individual in the Operations Management position to possess insight, strong leadership abilities and great customer skills. This person will be the type of leader who inspires and motivates the team toward greater efficiency and division profitability. This individual will have the skills to maintain business relationships with clients and the ability to communicate on a regular basis with our key clients.

Our desire in the Operations Management position is a person who can adapt to change with the understanding that budgets are to be maintained. The position has many moving parts and this individual must be able to multi task.

Environment Control has been on the leading edge of the service industry for over 55 years nationwide and over 35 years here in the Greater Sacramento area. We offer resources, training, mentorship, benefits and the opportunity for career advancement.

IT’S ABOUT LIVES……..

JOB DESCRIPTION:

· You are the first line of customer contact ensuring customer confidence and understanding the needs providing the appropriate immediate response

· Labor Control and Management of the day to day budgets

· This position does require driving, our company provides a vehicle

· Ensure staffing is available to meet foreseeable requirements

· Train and evaluates supervisors / Area Managers reporting to him/her

· Ensure all supplies, materials, and work performed meets the quality & budgetary standards set by the company

· Conduct inspections as necessary to ensure company quality standards are maintained

· Maintain quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending improvements

· Control expenses within area of responsibility

· Provide guidance on matters related to performance management, staffing/recruitment, training, and HR compliance

· Demonstrate and promote company culture, values and management philosophy

· Supervises day-to-day work activities by delegation and assignment while prioritizing and monitoring work

· Establish work standards and flow

· Establish and maintain effective lines of communications with the client and facility personnel to ascertain that their needs and requirements are being met per contract

· Assist as necessary with disciplinary actions

· Directs in the management of workload to ensure a timely and quality response to requests for service

· Review daily “call log” and communicate accordingly the issues at hand and assure they are being addressed

· Assure they are keeping files, and/or binders, organized

· Assure they are monitoring their “clock-ins” reports for their blocks

· Assure they are following protocol pertaining to the OrangeQC

· Assure knowledge of the Kronos timekeeping application

Skills We Are Seeking:

· Time management skills with yourself while keeping all other staff within the budgeted hours allotted and strong organizational skills

· Experience in training and supervising new staff

· Coaching, leading, directing staff

· Knowledge in the Commercial Janitorial Maintenance Field

· Bilingual (Spanish) preferred, but not required

· Effective verbal and written communication skills

· Ability to adapt to constant changes in the maintenance service industry

Requirements

· Valid CA Driers License

· Current Car insurance

· Clean Driving Record

Schedule:

  • Full Time
  • 4:00 PM - 12:30 AM
  • Monday to Friday
  • Weekend availability

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