Direct Sales Associate
3 weeks ago
Job Title: Direct Sales Associate
Job Summary:
The Sales Associate will sell commercial and residential broadband products and services offered by Highline to current and new clientele.
Duties/Responsibilities:
- Assist in building and maintaining a network of sources from which to identify new sales leads.
- Sell Highline products through door-to door solicitation in the residential and business community.
- Maintain minimum sales quota performance. Make outbound calls to follow up on new account inquiries.
- Communicate with customers and leads to identify and understand their service needs; identify and suggest services to meet those needs.
- Ensure customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
- Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
- Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
- Provides periodic territory sales forecasts.
- Assist with special events as needed.
- Performs other duties as assigned.
Competencies:
- High school diploma
- At least one year of sales/office administration/customer service or comparable work experience.
- Good computer skills. Knowledge of common office applications such as MS Word, MS Excel, MS PowerPoint.
- Excellent phone skills.
- Excellent communication skills.
- Excellent interpersonal skills.
Physical Requirements:
- Prolonged periods of walking and standing outdoors
- Must be able to lift 15 pounds at times.
- Must have valid driver’s license.
- Must be able to pass a pre-employment background check and drug screen (and random selections)
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